Jump to content


Photo

I/O Error #-39 in the file "Tools detail settings" in 6.9


  • Please log in to reply
3 replies to this topic

#1 Brian Howell

Brian Howell

    Member

  • Members
  • Pip
  • 2 posts
  • Accordance Version:6.x

Posted 17 November 2005 - 08:27 AM

I upgraded from 6.3 directly to 6.9. Now, whenever I try to get the Greek or Hebrew entry by triple-clicking on a word in the NIV, I receive the error: I/O Error #-39 in the file "Tools detail settings".

I have tried reinstalling the upgrade (several times) and tried downloading the .dmg and installing from that, rather than the .sit file I used at first. Then, I tried deleting the "Tools detail settings" file. None of this has solved the problem.

#2 Helen Brown

Helen Brown

    Mithril

  • Admin
  • 8,431 posts
  • Gender:Female
  • Location:heart in Israel
  • Accordance Version:11.x

Posted 17 November 2005 - 02:29 PM

This bug has been reported and we will fix it as soon as we get back from our major conventions.

Most people have no problem, but a few find that the "Tools detail settings" file is corrupt. That does not matter as you should be able to delete it, and Accordance will recreate it. What matters is that 6.9 is not recreating it correctly.

Please download 6.8 from here:

and reinstall 6.8 (if it creates a new Accordance folder, just move the 6.8 to your original folder). 6.8 will recreate this file. You can then upgrade again to 6.9, but you may prefer to wait on that until we fix that bug since the differences between them are not great.
Helen Brown
OakTree Software

#3 Brian Howell

Brian Howell

    Member

  • Members
  • Pip
  • 2 posts
  • Accordance Version:6.x

Posted 17 November 2005 - 03:53 PM

I upgraded from 6.3 directly to 6.9. Now, whenever I try to get the Greek or Hebrew entry by triple-clicking on a word in the NIV, I receive the error: I/O Error #-39 in the file "Tools detail settings".

I have tried reinstalling the upgrade (several times) and tried downloading the .dmg and installing from that, rather than the .sit file I used at first. Then, I tried deleting the "Tools detail settings" file. None of this has solved the problem.


Helen, I installed the 6.8 file, as you recommended. Now, when I triple-click, nothing comes up at all. (For a moment, the Greek or Hebrew screen pops up, as if it will open the concordance, but then nothing else happens.

#4 Robert Liu

Robert Liu

    Member

  • Members
  • Pip
  • 3 posts

Posted 25 November 2005 - 02:40 PM


I upgraded from 6.3 directly to 6.9. Now, whenever I try to get the Greek or Hebrew entry by triple-clicking on a word in the NIV, I receive the error: I/O Error #-39 in the file "Tools detail settings".

I have tried reinstalling the upgrade (several times) and tried downloading the .dmg and installing from that, rather than the .sit file I used at first. Then, I tried deleting the "Tools detail settings" file. None of this has solved the problem.


Helen, I installed the 6.8 file, as you recommended. Now, when I triple-click, nothing comes up at all. (For a moment, the Greek or Hebrew screen pops up, as if it will open the concordance, but then nothing else happens.


The problem is after upgrade to 6.9 the "Tools detail settings" file becomes 0 K, i.e. corrupted.

I was able to bypass this error by
1. remove entire Accordance folder
2. reinstall 6.1.1 from CD
3. DO NOT open 6.1.1 after installation is completed so it does not create the "Accordance Settings f" folder
4. install 6.9 upgrade
5. open 6.9 and it will create the Accordance Settings f folder and the "Tools detail settings" file should be 40k in size
6. triple-clicking on a word and it should work

Edited by Robert Liu, 25 November 2005 - 03:03 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users