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Easy Install causes Immediate Crash


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#1 Mike Blodgett

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Posted 23 September 2010 - 01:41 PM

Blessings-

I have upgraded to 9.02. Each time I run "Easy Install..." Accordance crashes. Does anyone else have this problem?

Mike Blodgett

#2 Joel Brown

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Posted 23 September 2010 - 01:45 PM

At what point does it crash? Right when selecting Easy Install... from the menu? After displaying the Easy Install interface? After logging in? After downloading?
Joel Brown

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#3 Mike Blodgett

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Posted 23 September 2010 - 03:42 PM

At what point does it crash? Right when selecting Easy Install... from the menu? After displaying the Easy Install interface? After logging in? After downloading?

I select Easy Install, the interface shows up and I can see the progress bar start to engage. Accordance then shuts down.

Mike

#4 Joel Brown

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Posted 23 September 2010 - 03:45 PM

How far does the progress bar get before Accordance crashes? Also, what is your account name you are logging in as? If you don't feel comfortable posting that publicly, can you PM me your account name?
Joel Brown

By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor

#5 Mike Blodgett

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Posted 23 September 2010 - 05:26 PM

How far does the progress bar get before Accordance crashes? Also, what is your account name you are logging in as? If you don't feel comfortable posting that publicly, can you PM me your account name?

It only seems to crash when the "hide installed items" button is checked.

#6 Helen Brown

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Posted 23 September 2010 - 08:11 PM

Mike: I believe that you are correct. Don't hide installed items until we can fix this bug.
Helen Brown
OakTree Software




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