32 replies to this topic

[Lorinda H. M. Hoover]

Since we all want to install hundreds of megabytes of things, maybe a wifi bonjour sync with our desktop/laptops would be better than relying on Easy Install? I have things that aren't available via Easy Install that I'd really like to install, but have not yet seen how to do it.

Peace.

The Accordance folks have stated elsewhere that wifi sync is in the works for a future revision. It wasn't ready for the first release, and they didn't want to delay release any longer. Bonjour sync has its own issues, so it's not a cure-all, but I will also be happy when it is available.

Lorinda

[Guntis]

I think you should need to rework Easy Install process. When I choose several modules, you should display another screen with the following info:

Installing your selected module 1 of 5:
"Expositor's Bible Commentary"
=========----------- (progress bar)
15.4 MB of 39 MB, remaining time ~ 9 min

This would give me some idea how long will it take and what Accordance is doing. And once some module is downloaded, it should be registered in the app immediately. Otherwise I just download and download, 3 hours gone, then my wife picks up incoming call and all my downloads are gone in smoke… Not even a single module has been registered and I have to download all again.

[Rick]

I think you should need to rework Easy Install process. When I choose several modules, you should display another screen with the following info:

Installing your selected module 1 of 5:
"Expositor's Bible Commentary"
=========----------- (progress bar)
15.4 MB of 39 MB, remaining time ~ 9 min

This would give me some idea how long will it take and what Accordance is doing. And once some module is downloaded, it should be registered in the app immediately. Otherwise I just download and download, 3 hours gone, then my wife picks up incoming call and all my downloads are gone in smoke… Not even a single module has been registered and I have to download all again.

I agree. A progress bar would be nice. Also, the ability of the app to keep downloading when I leave the app, which I think is now technically possible in iOS 4. I really like how Evernote does it's syncing/downloading. In the Evernote app, the status bar turns green until the syncing process is complete.


In the meantime, I've just been downloading one or two at a time.

[Joel Brown]

Trust us, we have many many improvements and reworks in the pipeline for this app. At the end, it was a decision of 'Does this absolutely have to be in 1.0, or can it wait until 1.1?' We will be implementing a progress bar, download resume/pause, and the like, but we didn't want to keep holding up 1.0 for that.

[Fr. Rusty Matheny]

Wonderful app, great interface, incredible speed.
However, Easy Install is having a really hard time: Inconsistent listings ( at times saying no Products available ) , at times starting to download resources and just quitting the app, to listing things already downloaded and installed.

I am not at all concerned about new additions to the program at this time, the app itself works great, the speed is incredible, the search is incredible ( fastest app on my Iphone and IPAD ).
But the easy install program is not functioning properly ( Yes, taking into account servers are getting hammered ).

This is a real issue that will affect those that do not have a History with Accordance.

Thanks for a great App , I know these issues will be fixed shortly and appreciate all you do.

Grace and Peace,

Rusty+

Edited by Fr. Rusty Matheny, 31 December 2010 - 03:32 PM.

[Helen Brown]

These issues are due to a combination of huge demand on the servers right now, and the fact that our new download system isn't yet implemented. It seems that all our users are trying to get all their modules right away. Please be patient. Non Accordance users won't have nearly as much to download.

[Fr. Rusty Matheny]

These issues are due to a combination of huge demand on the servers right now, and the fact that our new download system isn't yet implemented. It seems that all our users are trying to get all their modules right away. Please be patient. Non Accordance users won't have nearly as much to download.

That's true, did not think about the fact the new folks will just start with the App and the resources with it, that was good planning.

App downloaded quickly, worked right off the bat, good resources ( Don't see the Esv in "Free Apps" much, if at all ), Looks good ( Not like everyone else ), personally, I think it's a hit and going to be great for Accordance as a company.

Yep, amazing what you folks do : Write an App and have all us grown men and women tearing at it like kids to Christmas paper-smile.
I feel sure the servers are quite warm.
I got a few of my things downloaded and can wait until things settle down a bit to get the rest.

Again, Helen, please know we are indeed, overjoyed!

Grace and Peace.

Rusty+

[csonni]

Must have been the traffic. I did lots of downloads this morning without any crashes. There was an error in Easy Install, but all the modules seem to be there. The only ones I have left that are listed are all the Atlas backgrounds. From what I understand is that the Atlas cannot be installed yet. If this is the case, it would be senseless for me to download all those backgrounds at this point?

Edited by csonni, 01 January 2011 - 10:40 AM.

[Chris Turner]

Greetings!

What's the status on the server load? Still heavy? At various times throughout the day today I've attempted to download a single item from the list of Easy Installs, but nothing happens.

I'll get the green ball-with-checkmark next to the item on the list, and if I touch the download button in the bottom right corner, I get the "The products you selected are downloading and will be added to your library... " message. And nothing ever happens, even after 20 minutes and my keeping my iPhone from sleeping by gently scrolling the Easy Install list up and down.

I have not attempted anything large. So far just The Message (6.6 MB) and NIV (5.8 MB).

Thanks!

chris

[Joel Brown]

Chris: The server is still under reasonably heavy load, but I don't think thats what you are experiencing. The message has to remain up for the download to continue. Once you hit the 'Cancel' button, the download is stopped. So, once you see the message let it stay up until it goes away, which means the files downloaded and installed.

[Kit]

I am a bit frustrated with the "Easy" download process as to me it is not easy at all. I have re-downloaded them three times already.
One module that I downloaded shows a very weird title and after I click on it, it crashed. Then I reopen it again but it failed.
Then I restarted my ipad and opened the app again and it still failed to open. Then I deleted my app and synced to my imac. After it is done and then I open the app, all the modules that I previously downloaded are gone. I have spent few hours already. Right now, I restart the progress again.

[Chris Turner]

Joel, mea culpa. I'm an idiot. Thanks!

chris

[Helen Brown]

I am a bit frustrated with the "Easy" download process as to me it is not easy at all. I have re-downloaded them three times already.
One module that I downloaded shows a very weird title and after I click on it, it crashed. Then I reopen it again but it failed.
Then I restarted my ipad and opened the app again and it still failed to open. Then I deleted my app and synced to my imac. After it is done and then I open the app, all the modules that I previously downloaded are gone. I have spent few hours already. Right now, I restart the progress again.

Please avoid any modules or backgrounds related to the Atlas as these are probably causing the problems you experienced. Most people who have done that have a stable app. And you don't have to download your entire library on the first day. We'll release a fix for the Atlas problems as soon as possible, and the app doesn't support the Atlas in any case.