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Acc 9 very slow, now stuck at "Where is the file "Map data"?"


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#1 Guntis

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Posted 13 January 2011 - 09:37 AM

Today I purchased Accordance 9 Premier Library upgrade from v.8 Premier Library. AS I launched app I noticed that it works very slow, twice as slow as v.8. I removed all extra tabs, left only text and 3 commentaries in the workspace. Still very slow, scrolling was with jumps, not smooth as in v.8. So I decided to remove all folders, all settings and install it afresh. I moved all Accordance user folders and module folders (Macintosh HD/Library/Application Support/Accordance) to external hard drive. Reinstalled Accordance 9, opened, Accordance opened Easy Installation, and asked for NIV G/K module, clicked Cancel, then got stuck at the question "Where is the file "Map data"?" Can't get rid of that dialog , it jumps up again and again, blocks Easy Install window below it, and can't proceed with Easy Installation. Any suggestion?

P.S. OK, I manually copied Bible Atlas folder back its location, could open Accordance. But now it shows that all modules are installed, when in fact it has no modules! Where can I delete info about installed modules?

P.P.S. OK, found preferences, deleted, now I can install… Slowly some progress. :-)

[PROBLEM SOLVED. IT TURNS OUT SUITCASE FUSION 2 IS TERRIBLY SLOWING DOWN ACCORDANCE 9.1.1]

Edited by Guntis, 13 January 2011 - 01:43 PM.

“Teach the way of God in Accordance” (Matt 12:14, NIV-Accordance edition)
“Those who live in Accordance (with the Spirit) have their minds set on what the Spirit desires.” (Rom 8:5, NIV-Accordance edition)

#2 Dan Francis

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Posted 13 January 2011 - 10:09 AM

Today I purchased Accordance 9 Premier Library upgrade from v.8 Premier Library. AS I launched app I noticed that it works very slow, twice as slow as v.8. I removed all extra tabs, left only text and 3 commentaries in the workspace. Still very slow, scrolling was with jumps, not smooth as in v.8. So I decided to remove all folders, all settings and install it afresh. I moved all Accordance user folders and module folders (Macintosh HD/Library/Application Support/Accordance) to external hard drive. Reinstalled Accordance 9, opened, Accordance opened Easy Installation, and asked for NIV G/K module, clicked Cancel, then got stuck at the question "Where is the file "Map data"?" Can't get rid of that dialog , it jumps up again and again, blocks Easy Install window below it, and can't proceed with Easy Installation. Any suggestion?

P.S. OK, I manually copied Bible Atlas folder back its location, could open Accordance. But now it shows that all modules are installed, when in fact it has no modules! Where can I delete info about installed modules?

P.P.S. OK, found preferences, deleted, now I can install… Slowly some progress. :-)



Sorry to hear that, I haven;t had speed issues at all with acc 9, all accordance files have been moved to your root level Library folder ( /Library/Application Support/Accordance ) your atlas files should be in there. Alternatively if somehow they are missing you should be able to reinstall it via Easy install under the accordance menubar.


-Dan

#3 Helen Brown

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Posted 13 January 2011 - 11:32 AM

If you cannot find the Map Data and point Accordance to it, you can temporarily remove the General file from both Accordance Preferences folders so that the rest of the Easy Install can proceed.
Helen Brown
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#4 Guntis

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Posted 13 January 2011 - 11:59 AM

I got Accordance 9 reinstalled. Still the same sluggish performance. Even single Bible text with 3 commentaries in the parallel panes scroll very bad, with jumps and with some 1-2 second pauses. When I open Activity Monitor and scroll Accordance Bible text (with search results for "John" and additional context set to "0") in the background, CPU usage jumps to 89-97%. Just moving "Show additional context" slider to the right freezes Accordance for about 8 seconds! Does Accordance 9 need so much CPU resources? Or should I blame my 3 years old MacBook Pro? Accordance 8 in this Mac was OK. Not fast, but not slow either. Reading so many positive reviews and search speed increase, I expected v.9 to be even faster. At least on my Mac it's really slow. Considering moving back to Accordance 8… Probably soon will get brand new MacBook Pro 17", then I'll try v.9 again.
(Mac OS X 10.6.6, 2,33GHz, Core 2 Duo, 2 GB RAM, 50GB free on the hard drive)
“Teach the way of God in Accordance” (Matt 12:14, NIV-Accordance edition)
“Those who live in Accordance (with the Spirit) have their minds set on what the Spirit desires.” (Rom 8:5, NIV-Accordance edition)

#5 Helen Brown

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Posted 13 January 2011 - 12:46 PM

Some font management programs really slow Accordance. You may want to try turning them off.
Helen Brown
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#6 Lorinda H. M. Hoover

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Posted 13 January 2011 - 12:55 PM

Are you running any Font management programs? This thread indicates that some users have had speed issues due to using FontExplorer or Suitcase Fusion.

Lorinda

Edited by Lorinda H. M. Hoover, 13 January 2011 - 03:24 PM.

Running Accordance on:
Mac 10.10 (Yosemite)
iOS 7 (iPad)
Windows Vista Home Premium


#7 Fr. Rusty Matheny

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Posted 13 January 2011 - 12:59 PM

Some font management programs really slow Accordance. You may want to try turning them off.


Dear Guntis: Fwiw, It has been incredibly fast on my machine.
I did have one issue after upgrading from 8 to 9, but after a permissions repair, that issue was gone.
9 has been faster for me than 8, and my machine is about the same age as yours.

I have absolutely No scrolling issues, no lags.

Boot time for the app is directly related to how many items I have loading ( which is often many ) but other than that, everything is really fast, perhaps the fastest App on my Mac.

Processor loads are small, ram "freeing" is good.

I always "hate it" when it is suggested there is something wrong with my Mac, set-up , or that there are conflicting programs, but I will bet a dollar to a donut hole, there is something wrong in one of those areas, unless you install itself somehow got corrupted.

Hope this helps,

Rusty+

#8 Guntis

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Posted 13 January 2011 - 01:40 PM

THANK YOU SO MUCH!!!!
As soon as I turned off Suitcase Fusion 2, my Accordance is FLYING! :) :o
The problem is I can't live without it. But I can turn it off when I need Accordance. I hope you will find some solution.
Problem solved. (Even launch time is twice faster!) Now Accordance scrolls 10 panes with 75% CPU usage - quite smoothly.

Edited by Guntis, 13 January 2011 - 02:20 PM.

“Teach the way of God in Accordance” (Matt 12:14, NIV-Accordance edition)
“Those who live in Accordance (with the Spirit) have their minds set on what the Spirit desires.” (Rom 8:5, NIV-Accordance edition)

#9 Moondougie

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Posted 31 March 2011 - 03:33 PM

Accordance sped WAY up when I disabled Suitcase Fusion too, BUT…

…Accordance is really fast when I first open it up, but as time goes by it slows down. Right away it's totally responsive - returning search results almost immediately, scrolling very quickly. But it seems the longer it is open, the slower it gets - making even scrolling very tedious.

Any suggestions for what might be causing this and how I might fix it?

I have a MacPro Air 13 and this even happens when Accordance is the only active app.

#10 Joel Brown

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Posted 31 March 2011 - 03:54 PM

We think we've fixed some of the font management conflicts in Accordance 9.3, which should be out fairly soon. If you don't mind waiting a few more days, we can see if 9.3 solves the speed issue.
Joel Brown

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#11 Moondougie

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Posted 31 March 2011 - 04:11 PM

That's cool - I'm doing a 15-20 minute presentation in my Elementary Principles of Biblical Languages class next Tuesday. The professor asked if I'd take the time to share a little about how Accordance works with the rest of the class. I hope my microscopic understanding of the application doesn't detract from the coolness of Accordance and I give it a fair shake - I know that one person in the class has already purchased it because of my recommendation though… :)

#12 dougeddy

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Posted 09 June 2011 - 04:00 PM

We think we've fixed some of the font management conflicts in Accordance 9.3, which should be out fairly soon. If you don't mind waiting a few more days, we can see if 9.3 solves the speed issue.


I am still getting slow results. It is a bit faster but if I highlight some text it does not scroll or just takes forever to move to the next screen. Very frustrating because it has limited my ability to use Accordance. Sorta like a gunfighter whose gun is stuck in the holster ;-)

#13 Helen Brown

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Posted 09 June 2011 - 11:32 PM

Doug: Are you using any font management software? If so, what happens to the performance of Accordance when you turn it off?
Helen Brown
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#14 Andrew Perriman

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Posted 13 June 2011 - 03:06 AM

I am also getting sluggish or jerky scrolling behaviour with 9.3.3. I have no font management programs installed. I have about 260 fonts.

CPU activity while scrolling seems quite a bit higher when using the mouse scroll wheel or touch pad (up to 90%) than when using the keyboard (up to 50%).




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