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Repeatable Crash


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#1 Tom Castle

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Posted 29 March 2011 - 01:11 PM

Good afternoon.
  • I am getting a repeatable crash doing the following.
  • I highlight the word God in Gen. 1.1 (using KJVS)
  • I click on the search icon (magnifying glass) on the resource palette
  • I select All Tools and allow the search to run
  • I single click on the first item in the browser pane which for me is Eerdmans Dictionary
  • I hit opt + cmd + M to zoom in on the search all pane
  • While zoomed in, I double click on Eerdmans Dictionary in the browser pane and the program crashes... every time.

Let me know if I can help troubleshoot or if there is any follow up needed.

Thanks

Edited by Tom Castle, 29 March 2011 - 01:11 PM.

In HIS Eternal Service,
Tom Castle
**If we will do God's work, in God's way, at God's time, with God's power, we shall have God's blessings!!**

#2 Helen Brown

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Posted 29 March 2011 - 01:23 PM

This sounds to me like the crash oft reported when you open a new zone from a magnified zone. Does it still happen if a recyclable Eerdmans is already open? This crash is fixed for 9.3.
Helen Brown
OakTree Software

#3 Tom Castle

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Posted 29 March 2011 - 01:50 PM

This sounds to me like the crash oft reported when you open a new zone from a magnified zone. Does it still happen if a recyclable Eerdmans is already open? This crash is fixed for 9.3.


Good afternoon, Helen. I tried it with a recyclable Eerdmans open. It does not crash and it opens a 2nd Eerdmans tab. Shouldn't it reuse the same Eerdmans window? Thanks for looking.
In HIS Eternal Service,
Tom Castle
**If we will do God's work, in God's way, at God's time, with God's power, we shall have God's blessings!!**

#4 Helen Brown

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Posted 29 March 2011 - 02:43 PM

It won't reuse the tab if it needs to search a different field.
Helen Brown
OakTree Software




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