Jump to content


Photo

No "Sync mobile device" in drop down menu


  • Please log in to reply
5 replies to this topic

#1 bbmoe

bbmoe

    Member

  • Members
  • Pip
  • 5 posts
  • Accordance Version:8.x

Posted 10 May 2011 - 09:20 PM

I'm dutifully following Dr. J's podcast, and there's the screen shot of the Accordance drop down menu. Right below "Easy install" there is supposed to be "Sync mobile device" but my menu doesn't have that option- it's not grayed out, it just isn't there. I'm using Accordance 9 w/ all the latest updates (9.3.2, I think) so I'm stumped.

#2 Joel Brown

Joel Brown

    Administrator

  • Admin
  • 2,484 posts
  • Gender:Male
  • Location:Houston, TX
  • Accordance Version:10.x

Posted 10 May 2011 - 09:38 PM

Are you running Accordance on OS X as opposed to Classic Mac or via the emulator? And, be sure to confirm you are indeed running 9.3.2, rather than something pre-9.3.
Joel Brown

By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor

#3 bbmoe

bbmoe

    Member

  • Members
  • Pip
  • 5 posts
  • Accordance Version:8.x

Posted 11 May 2011 - 07:06 AM

OK, I fixed that problem (thanks, I double-checked all the install updates) but now my mac can't find my iPod touch. Sounds like a job for the resident IT executive. You know what they say: the cobbler's children have no shoes. And yes, both devices are on the same network.

#4 Scott Knapp

Scott Knapp

    Platinum

  • Accordance
  • 1,033 posts
  • Gender:Male
  • Location:Orlando, FL
  • Accordance Version:10.x

Posted 11 May 2011 - 08:21 AM

OK, I fixed that problem (thanks, I double-checked all the install updates) but now my mac can't find my iPod touch. Sounds like a job for the resident IT executive. You know what they say: the cobbler's children have no shoes. And yes, both devices are on the same network.


Please see the troubleshooting page for workarounds to these types of syncing issues. In particular, creating a temporary computer-to-computer wireless network usually fixes any Bonjour networking troubles.

Scott

Edited by smk, 11 May 2011 - 08:28 AM.


#5 bbmoe

bbmoe

    Member

  • Members
  • Pip
  • 5 posts
  • Accordance Version:8.x

Posted 11 May 2011 - 08:46 AM

Well, I downloaded Bonjour Browser, and there is no accordance notation. I think that may be the problem, but I'll keep after it. Thanks for your help.

#6 Scott Knapp

Scott Knapp

    Platinum

  • Accordance
  • 1,033 posts
  • Gender:Male
  • Location:Orlando, FL
  • Accordance Version:10.x

Posted 11 May 2011 - 08:58 AM

Well, I downloaded Bonjour Browser, and there is no accordance notation. I think that may be the problem, but I'll keep after it. Thanks for your help.

The Accordance sync protocol only appears in the Bonjour Browser when the iOS device is broadcasting its availability.

Again, creating and using a temporary computer to computer network usually works around any Bonjour visibility issues that some 3rd party routers and wireless access points may cause. Just make sure the WiFi connection on your iOS device points to the temporary wireless network you create before trying to sync.

Scott




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users