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Lost everything, where do I begin?

lost reinstall new computer

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#1 delano

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Posted 30 December 2011 - 02:50 PM

Merry Christmas!

Due to the joys of electrical surges, I lost both my computer and my Time Machine. I have no other backups for programs I had, only for papers I've written. I am in a daze trying to restore everything on my new computer, so I need some help.

I tried installing the Accordance 8 startup disk I have (to upgrade immediately). When I enter the unlock code I have from my account, I get a message that it is either incorrect code or has been used before. How do I proceed?

Joe

#2 Helen Brown

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Posted 30 December 2011 - 02:56 PM

Please contact our tech support at the office. They can check what you own, recommend any upgrades, and you'll be able to download the latest versions of (almost) everything without codes or installers or disks.
Helen Brown
OakTree Software

#3 delano

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Posted 30 December 2011 - 03:06 PM

Thank you so much for your quick reply! All the tension disappeared after reading your response.

Joe





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