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Error installing modules

updates modules errors installation

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#1 Lance

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Posted 14 February 2012 - 09:03 AM

I've tried several times today to update two modules for which updates are available. Each time I've tried, the updates are downloaded successfully (apparently, anyway). I then get a dialog inviting me to install the updated modules. I click the button "Install". After a few seconds I get an error message: "Error installing modules". I dismiss the message, and am immediately returned to the initial update window with the progress bar starting from scratch to search for updates.

Is this simply a busy server issue? (One of the modules is about 80MB, the other only about 5MB.) Or is something else at work? Thanks.

If easier, please Skype me at lancelawton .

Blessings!
Lance <º))><

MBP late-2011 (10.9), iPhone 4, iPad 2


#2 Helen Brown

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Posted 14 February 2012 - 09:34 AM

It's probably an issue of the permissions in the Accordance folder. I tried to Skype you but you are not available.
Helen Brown
OakTree Software

#3 Lance

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Posted 15 February 2012 - 01:09 AM

That's very likely right, Helen, judging from this screenshot: Posted Image

Note the "fetching" thingy in the permissions panel. What do I need to do? Thanks.

Blessings!
Lance <º))><

MBP late-2011 (10.9), iPhone 4, iPad 2


#4 Helen Brown

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Posted 15 February 2012 - 04:13 AM

You need to add yourself as the top user, with Read & Write privileges, and apply those to the contents of the folder. This is a common issue after migrating or upgrading or restoring from backup. I'll be glad to walk you through it via Skype, but I cannot catch you online.
Helen Brown
OakTree Software





Also tagged with one or more of these keywords: updates, modules, errors, installation

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