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Easy install crash

Crash Easy install

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#1 Mark Nigro

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Posted 16 May 2012 - 12:42 PM

Lately when I run easy install to add a module in iOS, it crashes either during or at the end of the download as soon as it starts repopulating the "available modules" page. It didn't used to do this, but the last three attempts in a row it has.

#2 Scott Knapp

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Posted 16 May 2012 - 03:50 PM

Mark:

I would recommend you quit the iOS app completely, then open the iOS Settings app, navigate to the Accordance section, turn the "Clear Downloads Cache" switch on and restart the app. This will hopefully remove any leftover "cruft" that may be causing the issue.

Scott.

#3 Mark Nigro

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Posted 22 May 2012 - 07:24 AM

Hi Scott,

That helped in that after it repopulated the available modules on the Easy Install page, it didn't immediately crash. But when I clicked the "done" button, it closed on me.

#4 Scott Knapp

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Posted 22 May 2012 - 07:54 AM

It would be helpful to see any crash reports generated so I can investigate further.

Scott

#5 Mark Nigro

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Posted 22 May 2012 - 08:02 AM

How can I get those for you?

#6 Scott Knapp

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Posted 22 May 2012 - 08:40 AM

How can I get those for you?


http://www.accordanc...?showtopic=5515

#7 Mark Nigro

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Posted 22 May 2012 - 01:05 PM

Ok, just sent you the crash report in a PM. Hope that helps. Thanks Scott.

#8 Scott Knapp

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Posted 22 May 2012 - 02:24 PM

Got it. I'll take a look. Thanks.





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