I've paid for ESV study Bible (confirmed on My Products page) but can't seem to find it in Accordance. Please let me know how to reinstall. Thanks.
Running OS X 10.8.1 and Accordance 9.6.6
Can't find ESV Study Bible
Started by
apologeticus
, Aug 23 2012 03:58 PM
11 replies to this topic
#1
apologeticus
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Posted 23 August 2012 - 03:58 PM
#2
apologeticus
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Posted 23 August 2012 - 04:00 PM
Clarification: I had it installed at one point but through various upgrades both in Accordance and OS X it seems to have disappeared
#3
Greg Terry
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Posted 23 August 2012 - 05:40 PM
It is always best to start with the simple things first. Please don't be offended if you have tried this.
Have you tried to use Easy Install? It is under the 'Accordance' menu at the top.
If you have done that without success, then you may need to contact Accordance Tech Support.
Have you tried to use Easy Install? It is under the 'Accordance' menu at the top.
If you have done that without success, then you may need to contact Accordance Tech Support.
Peace!
Greg
"I was but a Pen in God's hand, and what praise is due to a Pen?"
–Richard Baxter–
Greg
"I was but a Pen in God's hand, and what praise is due to a Pen?"
–Richard Baxter–
#4
apologeticus
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Posted 28 August 2012 - 10:50 AM
Greg, no offense taken at all. Yes, I have tried that to no avail. Thanks for your help.
#5
Joel Brown
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Posted 28 August 2012 - 10:53 AM
So, searching your Library doesn't display it, but it shows as installed in your Easy Install account?
Joel Brown
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By night: Freelance Trombonist and Private Instructor
By day: Consultant for Oaktree
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#6
apologeticus
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Posted 28 August 2012 - 11:52 AM
Hi Joel,
Library displays it but Accordance can't find the file
Library displays it but Accordance can't find the file
#7
Joel Brown
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Posted 28 August 2012 - 11:55 AM
If its not in the Tools folder shown in the image, try removing it from the Library, then using Easy Install to redownload it. Easy Install won't reinstall files that are in the Library, even if they are missing, but it will easily install any files not found in the Library.
Joel Brown
By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor
By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor
#8
apologeticus
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Posted 28 August 2012 - 12:54 PM
Thank you, Joel. How do I remove it from the library? Accordance is organized so differently from most Mac apps that I can't figure it out.
#9
Joel Brown
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Posted 28 August 2012 - 01:11 PM
Just select the item and do Edit -> Delete, or Right click - Remove Item, or the Gear menu at the bottom -> Remove Item.
Joel Brown
By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor
By day: Consultant for Oaktree
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#10
Julie Falling
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Posted 28 August 2012 - 01:17 PM
Apologeticus - Remove it from your Accordance Library window in the Accordance app, not the HD/Library or User/Library. This is because you might just have the icon with no module behind it. (Joel, this is what you meant, isn't it? With so many things called "Library," it gets really confusing.)
#11
Joel Brown
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Posted 28 August 2012 - 01:25 PM
Right, Julie! Accordance thinks you have the file, while it is missing from your Mac. So, we need to remove the module from Accordance's Library so it can redownload it.
Joel Brown
By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor
By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor
#12
apologeticus
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Posted 28 August 2012 - 02:04 PM
Thank you! This solved my issue.
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