3 replies to this topic

[Joseph Landaw]

I'm having a problem with toolbar. Some of my "User tools" will not open from the toolbar.

They work from the "New" shortcut (the one all the way to the left on the default toolbar) but not from the "User Tools" shortcut...

They also work from the menu...

It seems to be confined to User tools i have in folders, which are most of them for me...

Let me know if you need any more info.

Thanks for the great product!!!

[Ken Simpson]

I confirm that in my library, if I have a user tool in a folder, it doesn't open when selected from the Toolbar.

Though when I choose the tops item (in my case "Sample Tool") it get an error saying "the Text xxx is not available to Accordance" - where xxx is the name of a different text each time.

The strange thing is, that I do have all the texts it has asked for (so far) and it seems to be a completely different text each time. (Hasn't been duplicated yet anyway...)

Hope that helps track down the issue.

Edited by Ken Simpson, 01 September 2012 - 09:25 PM.

[Joseph Landaw]

10.0.2 fixed this for me!!

Thanks

[Ken Simpson]

Hi
Glad it worked for you Joseph!

Sadly, for me, using 10.0.2 I am still having this problem, though if I have another tool pane open, it works just fine. It's only when trying to open a new tool pane using the Amplify toolbar option.