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#1 thegoodfight

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Posted 05 September 2012 - 10:33 PM

Hi, I started getting an error message today that has to do with highlighting (screenshot attached). Then my accordance quit, and now when I open it the error message come up and accordance crashes before I can do anything. So I can't do anything at this point. Any suggestions?

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#2 Helen Brown

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Posted 05 September 2012 - 10:40 PM

You don't say what Accordance version this is, your profiile says 8!

Accordance now should fix corrupt Highlight files (since a late 9.6 version). For now, I would remove the file from your user/Documents/Accordancefiles/Highlights.
Helen Brown
OakTree Software

#3 thegoodfight

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Posted 06 September 2012 - 10:25 AM

Thank you for your response. I have accordance 9. Something appears to be wrong. I tried removing the highlight files, but nothing happened. Now when I click on accordance every menu option is greyed out.

#4 thegoodfight

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Posted 06 September 2012 - 10:30 AM

Problem solved. i apparently have two highlight files on my comp. Should probably change that. Thanks!




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