Cannot find Timeline after Accordance 10 upgradeTimeline
Posted 20 November 2012 - 08:00 PM
When I open Accordance, Timeline appears under "Background" in the Library sidebar. I also customized the toolbar with the Timeline icon. If I click on either, a Finder dialog pops up asking for the file "Time data."
I have a file "Timeline" under ~/Library/Preferences/Accordance Preferences but it seems to be a user file and deleting it does not convince Accordance that Timeline is not installed so I can re-install it.
How can I get Timeline back into my Accordance world?
Posted 20 November 2012 - 08:22 PM
To be safe, confirm that Timeline is listed on your "My Products" page at the Accordance website (sign in and go to your account). If it is listed, the technique above should work.
Posted 21 November 2012 - 10:21 AM
Posted 21 November 2012 - 04:13 PM
Time data should be in Library/Application support/Accordance. If it isn't there, please contact our tech support for help in reinstalling it.
I have Timeline and it does work, but I cannot locate in on my hard drive. It is not in the location you mention. A search of the drive using cmd in Finder yields only the Timeline preferences file.
Posted 21 November 2012 - 04:23 PM
my time data file is at Users/kens/Library/Application Support/Accordance/Time data
If it's not there, then do you have /Library/Application Support/ ? Is it in there?
Finally, spotlight does not return a full index search. It is permissions restricted.
If you open a terminal and type
locate "Time data"
then OS X will either return a path for you, or it will prompt you to build a location database. This is actually a more accurate way to find files.
(or use the third party utility "Easyfind"
Screen Shot 2012-11-22 at 08.22.00 .jpg 35.25K 4 downloads
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Posted 21 November 2012 - 04:54 PM
I found it at /Library/Application Support/Accordance/Atlas files/Time data
I knew it had to be there somewhere!
Also tagged with one or more of these keywords: Timeline
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