account registration email
Started by
JonathanHuber
, Dec 08 2012 08:34 PM
3 replies to this topic
#1
JonathanHuber
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- Active Members
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Gold
- Gender:Male
- Location:Englewood, CO
- Interests:Bible study, Greek
- Accordance Version:10.x
Posted 08 December 2012 - 08:34 PM
I'm trying to create an Accordance account for relatives to use on a new iPad, but the verification email never appears. The website has said several times that it was sent, but there's nothing. Is the system working correctly, and how long does it normally take for that email to be sent? I need to catch the email before my father-in-law sees it.
#2
Helen Brown
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Mithril
- Gender:Female
- Location:heart in Israel
- Accordance Version:10.x
Posted 08 December 2012 - 10:09 PM
It is normally sent immediately. Write to orders if you don't get it, and they can activate the account for you.
Helen Brown
OakTree Software
OakTree Software
#3
Daniel Semler
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- Active Members
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Silver
- Gender:Male
- Accordance Version:10.x
Posted 10 December 2012 - 12:20 PM
Hi ya,
Just to add a data point on this. I had exactly this experience last night and while orders did immediately sort it out for me and things were ok, I too am wondering if there is a problem in the system somewhere.
Thx
D
Just to add a data point on this. I had exactly this experience last night and while orders did immediately sort it out for me and things were ok, I too am wondering if there is a problem in the system somewhere.
Thx
D
#4
Joel Brown
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Administrator
- Gender:Male
- Location:Houston, TX
- Accordance Version:10.x
Posted 10 December 2012 - 12:51 PM
There was a glitch holding up the e-mails - it seems everything is going through properly now.
Joel Brown
By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor
By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor
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