4 replies to this topic

[Daniel Saunders]

Hi,

 

I clicked on 'Check for Content Updates' recently and noticed an upgrade from ESVS 3.1 to 3.2. However, when I try to upgrade I get the error message 'The file "ESVS" is no longer available to Accordance.' (See attached). When I restart Accordance, ESVS is still available, though still at version 3.1

 

I'm running 10.1.4 from the App Store. 

Attached Files

•  Screenshot_8_03_13_9_01_AM.png   49.28K   14 downloads

[Michael J. Bolesta]

You might try removing the ESVS from your library and then run Easy Install.

[Ken Simpson]

Thanks Michael, that solution should work. I have had the same problem over the last couple of days that tech support had to advise me how to fix. All seems well now.

 

It actually happened to six of my modules - they are in the new .atool and .atext format.

[Daniel Saunders]

Did the trick. Thanks Michael.

 

For others who find this thread ...

To remove a module from the Library.

1. Make sure the module isn't in use anywhere (might be easiest to close all your workspaces, and then open one with a single module)
2. Open the 'Library' window (Window->Library)
3. Find the module in the library, and CMD+Delete to delete.
4. Then open 'easy install' (Accordance->Easy Install) to reinstall the module.

[Mike Garrity]

Daniel,

 

Sorry for the problems with the updated modules!

 

There is a conflict between the included module (ESVS v3.1) and the updated module (ESVS.atext v3.2).  Accordance will reinstall the included module (v3.1) every time you relaunch Accordance and the updated module will show up in the Check for Content Updates dialog. This should be true for IVP-NB too.

 

For now, I would ignore the minor updates to these modules and do not attempt to update them in the Check for Content Updates dialog.

 

We just had this reported yesterday and we will have to upload a new version to fix the problem. We are starting to test 10.1.5 and it should be available in a few weeks.

 

Again, sorry for the troubles,

Mike

Edited by Mike Garrity, 08 March 2013 - 10:02 AM.