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Cannot open app on iPad 2

Started by hansoojin , Mar 18 2013 10:56 PM
ipad 2 crash

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#1 hansoojin

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Posted 18 March 2013 - 10:56 PM

I had been using the Accordance app for IOS on my iPad 2 for a few months without problems until a few days ago. Since then, the app crashes almost immediately after loading the start page. I have not been able to use the app for the past couple of days and would appreciate any assistance. 


#2 Helen Brown

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Posted 19 March 2013 - 12:32 AM

If you open the Settings file of the iPad, you can scroll down to some settings for individual apps. There you can turn on the Remove Saved Session, and if that does not help, also Reset Highlights.


Helen Brown
OakTree Software

#3 hansoojin

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Posted 19 March 2013 - 12:13 PM

Helen, I followed your instructions above and even tried to clear my download cache. Yet, the app still crashes at the startup screen. -Hansoo

#4 Helen Brown

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Posted 19 March 2013 - 02:34 PM

I assume you have updated it via the AppStore. If you have, then you probably need to remove it and redownload it and your modues, sorry!


Helen Brown
OakTree Software
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