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#1 Julie Falling

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Posted 06 May 2013 - 09:30 AM

Hey - My husband and I attended an Accordance seminar on Saturday taught by Rick Mansfield - thanks, Rick!  It was very helpful, especially for Steve.  He came back from the DARK SIDE when he retired and is not quite up to speed with Accordance yet - the seminar really helped him and I learned a few more tricks, too.

 

Here's our problem.  We were trying to add a new search range.  I was able to do this without any problems.  However, when Steve tried, it would Verify, but it would not Update.  I tried Get Info so that I could fix it, but it didn't work.

 

This morning I tried another fix.  I quit Accordance on his machine, went into the User Library>Application Support>Accordance>Preferences and deleted his Search Ranges pref.  I replaced it with mine.  Still no-go.

 

Here's a screen shot of his error message.  Can I fix this, or does he need to call the Tech Guys at Accordance?

 

Thanks!

 

Attached File  Screen Shot 2013-05-05 at 11.47.20 PM.png   103.02KB   20 downloads


Julia Falling

 

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#2 Joel Brown

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Posted 06 May 2013 - 09:55 AM

Replacing it with yours works well, as long as he has permission to edit the file!  Find that file you put in his Accordance Preferences folder, hit Command-I to Get Info on it, and make sure he has permission to read and write the file.


Joel Brown

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#3 Julie Falling

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Posted 06 May 2013 - 10:13 AM

I tried that earlier, and it said he had permission to Read & Write.  I've sent your answer on to him (he's at work/church with his laptop).  Perhaps if he toggles it to Read Only, locks, unlocks, and toggles back to Read & Write it might fix it?  I ran Disk Utility this morning and that didn't help.


Julia Falling

 

Accordance 10

MacBook Air Mavericks

Mac mini Mavericks

iPad Air iOS 7

 

 





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