Julia Falling Posted May 18, 2013 Share Posted May 18, 2013 I didn't know quite where to post this. I ran Easy Install after purchasing the NA28th, and Hebrew Introductory Level also came up. I did not made that purchase any time recently. The Accordance Easy Install window says, "Installation Status: Incomplete." So I went ahead and downloaded - there was only one item, the ASV, and I know that it is already installed on my machine. After the install, Hebrew Introductory Level was still there. This happens on both my laptop and desktop, so it's unlikely to be a computer issue. During one install attempt, Accordance crashed. It quit when I clicked the Download button. As I don't run Easy Install very often, this is not a huge issue, but something is off somewhere. Perhaps this is already being addressed for Accordance 10.2. Accordance 10.1.6 OS 10.8.3 Link to comment Share on other sites More sharing options...
R. Mansfield Posted May 18, 2013 Share Posted May 18, 2013 Julie, I have the exact same issue except without the crash. Link to comment Share on other sites More sharing options...
Julia Falling Posted May 18, 2013 Author Share Posted May 18, 2013 Of recent origin, too? Link to comment Share on other sites More sharing options...
Ken Simpson Posted May 18, 2013 Share Posted May 18, 2013 It happened to me as well, and it seems it's just a database issue and can be safely ignored. Link to comment Share on other sites More sharing options...
Julia Falling Posted May 18, 2013 Author Share Posted May 18, 2013 Yeah, I was beginning to think that. It is a new phenomenon, showing up between May 5th (when I purchased WBC-NT) and May 16th (when I purchased NA28th). Well, that blows the module budget for the next 6 months or so! By the time I use Easy Install again, it will be cleared up! Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted May 19, 2013 Share Posted May 19, 2013 I have a similar issue with Easy Install saying one of my collection is incomplete, but no texts or tools are listed. If Easy Install is run, it says it is downloading ASV (which I have). But after "installing" the same incomplete message appears. I have reported this before in another thread. Helen said to ignore it. Link to comment Share on other sites More sharing options...
David Lloyd Posted May 29, 2013 Share Posted May 29, 2013 It's happening to me now as well; exactly same symptoms. Link to comment Share on other sites More sharing options...
Timothy Jenney Posted May 29, 2013 Share Posted May 29, 2013 I also had this issue. Technical support has suggested we simply ignore it for now, after first checking to see that no modules are actually missing. Link to comment Share on other sites More sharing options...
Helen Brown Posted May 29, 2013 Share Posted May 29, 2013 This has been fixed for the next rev, should really cut down on tech support for that issue. Link to comment Share on other sites More sharing options...
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