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#1 GPauley

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Posted 20 May 2013 - 09:37 AM

I am running 6.1.3 on my iPad. installed the update for Accordance, then updated Stevens Greek...now Accordance won't start.
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#2 revtim

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Posted 20 May 2013 - 10:43 AM

The same thing happened to me. Looks like I need to delete & re-install the app.


In Christ,

Tim Hall

#3 Scott Knapp

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Posted 20 May 2013 - 10:50 AM

I am running 6.1.3 on my iPad. installed the update for Accordance, then updated Stevens Greek...now Accordance won't start.

Was it only that module that you updated? And did it crash during the updating?

The same thing happened to me. Looks like I need to delete & re-install the app.

Did you try deleting the downloads cache in the Accordance section of the iOS Settings app? (Granted, it's a longshot that this will fix the issue.)

#4 revtim

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Posted 20 May 2013 - 11:09 AM

Tried and did not work :(


In Christ,

Tim Hall

#5 GPauley

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Posted 20 May 2013 - 10:05 PM

Did not work for me either. And that was the only module I updated. did not crash during update.
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#6 Scott Knapp

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Posted 20 May 2013 - 10:10 PM

We've identified an issue with module updating in v1.6.4 that may cause corruption with a user's installation.  A fix has already been submitted to Apple so I'm hopeful v1.6.5 will appear in a few days.

 

In the meantime, if the "Remove Saved Session" switch in the Accordance section of the iOS Settings app does not clear the problem for you, then I'm sorry to say your only recourse is to delete and reinstall the app.  And hold off on any module updating until v1.6.5 is available.

 

Sorry for the hassle.



#7 GPauley

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Posted Yesterday, 08:14 AM

ok, this morning I decided to try again. I turned on the "remove saved session" and the "clear download cache" options--unfortunately at the same time--so I am not sure which one of those allowed me to access Accordance again. Once the dust settled, I noticed that my Steven's Greek is gone.
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#8 Scott Knapp

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Posted Yesterday, 10:11 AM

Great. Now that the corrupted module update is gone, I think you should be able to use Easy Install to install the latest version directly. Please try that and let us know if it works.

#9 GPauley

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Posted Yesterday, 07:03 PM

I was wrong. Actually it does show up. But it will not open. If I click it, it just sits there.
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#10 Scott Knapp

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Posted Yesterday, 08:01 PM

Try to delete it first and then try to install it via Easy Install




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