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#1 GPauley

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Posted 20 May 2013 - 09:37 AM

I am running 6.1.3 on my iPad. installed the update for Accordance, then updated Stevens Greek...now Accordance won't start.
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#2 revtim

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Posted 20 May 2013 - 10:43 AM

The same thing happened to me. Looks like I need to delete & re-install the app.


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Tim Hall

#3 Scott Knapp

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Posted 20 May 2013 - 10:50 AM

I am running 6.1.3 on my iPad. installed the update for Accordance, then updated Stevens Greek...now Accordance won't start.

Was it only that module that you updated? And did it crash during the updating?

The same thing happened to me. Looks like I need to delete & re-install the app.

Did you try deleting the downloads cache in the Accordance section of the iOS Settings app? (Granted, it's a longshot that this will fix the issue.)

#4 revtim

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Posted 20 May 2013 - 11:09 AM

Tried and did not work :(


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Tim Hall

#5 GPauley

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Posted 20 May 2013 - 10:05 PM

Did not work for me either. And that was the only module I updated. did not crash during update.
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#6 Scott Knapp

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Posted 20 May 2013 - 10:10 PM

We've identified an issue with module updating in v1.6.4 that may cause corruption with a user's installation.  A fix has already been submitted to Apple so I'm hopeful v1.6.5 will appear in a few days.

 

In the meantime, if the "Remove Saved Session" switch in the Accordance section of the iOS Settings app does not clear the problem for you, then I'm sorry to say your only recourse is to delete and reinstall the app.  And hold off on any module updating until v1.6.5 is available.

 

Sorry for the hassle.



#7 GPauley

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Posted 21 May 2013 - 08:14 AM

ok, this morning I decided to try again. I turned on the "remove saved session" and the "clear download cache" options--unfortunately at the same time--so I am not sure which one of those allowed me to access Accordance again. Once the dust settled, I noticed that my Steven's Greek is gone.
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#8 Scott Knapp

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Posted 21 May 2013 - 10:11 AM

Great. Now that the corrupted module update is gone, I think you should be able to use Easy Install to install the latest version directly. Please try that and let us know if it works.

#9 GPauley

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Posted 21 May 2013 - 07:03 PM

I was wrong. Actually it does show up. But it will not open. If I click it, it just sits there.
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#10 Scott Knapp

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Posted 21 May 2013 - 08:01 PM

Try to delete it first and then try to install it via Easy Install

#11 GPauley

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Posted 23 May 2013 - 10:18 AM

hmm. Stevens Greek still no good. Got the Accordance update. Reinstalled my Stevens via sync to laptop. Updated, now won't open again. Everything else works. Stevens doesn't show up on Easy Install for me, not sure what pkg it came in, I've been using Accordance for so long...so many versions/udates, etc.
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#12 Scott Knapp

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Posted 23 May 2013 - 11:17 AM

I'll admit I'm a little bit confused about the exact state of your iOS installation.

Here is what I would do. Delete whatever version of Steven's Greek you have on your iOS device. Then use Easy Install on your iOS device to install the latest version. Does that get you up and running?

Edited by Scott Knapp, 23 May 2013 - 11:18 AM.


#13 GPauley

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Posted 23 May 2013 - 01:58 PM

sorry...I deleted it once, but it does not show up on my Easy Install. So I re-synced with my laptop, then updated the file. Now it doesn't work again.
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#14 Scott Knapp

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Posted 23 May 2013 - 03:13 PM

OK. Let's try this. Delete it off your iOS device. Update the module to the latest version on your desktop and then sync it over to your iOS device. Does that work?

#15 GPauley

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Posted 23 May 2013 - 04:04 PM

Smaaaart thinking...and yes! Worked great! Thank you!
Gary Pauley Teaching Pastor Mill Creek Community Church / www.millcreek-kc.org

#16 Scott Knapp

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Posted 23 May 2013 - 04:57 PM

Great.




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