1 reply to this topic

[patrick.gardella]

I'm working on the installation for our Seminary computers. Since I didn't have our Accordance username and password, I just skipped the login section, but I put the license code in.  

 

When I came back into to add the username and password, it appeared at first, but as soon as the splash screen disappeared, the login screen disappeared as well. I couldn't get it back, even by clicking on the Easy Install menu item.

 

As a long time Accordance User, I finally went into the preferences and selected "Suppress Opening Splash" and restarted.  This time the login screen stayed up, and I could log in.

 

Accordance for Windows 10.3.1 on Windows Server 2008 R2 Datacenter.

 

Patrick Gardella

Asbury Theological Seminary

[Orly Margolis]

Thank you, Patrick.  You did the right thing by suppressing the splash screen to get to the login.  This is a problem we saw in the past and we are working on it.