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Cannot start Accordance after fresh Windows installation

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#1 Elijah



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  • Accordance Version:12.x
  • Platforms:Windows, iOS

Posted 18 April 2014 - 10:51 AM

Windows 8.1 x64 German, Accordance 10.4.1

I can't login after I reinstalled Windows and Accordance using an account that previously worked.

The error message (when clicking on Continue) is in German and says something like "Character sets are available for download on our website. Be sure ..." the rest is not visible in the Error window.

It's a different hardware, but that shouldn't be an issue. 

Attached File  errormessages.png   19.42KB   0 downloads

Edited by Elijah, 18 April 2014 - 11:01 AM.

#2 Ryan Mudge

Ryan Mudge


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  • Location:Seoul, South Korea
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 18 April 2014 - 12:19 PM

Hi Elijah,


I've sent you a PM asking for your login info. Hopefully we can get this fixed for you.



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