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Dropbox Oddness

Dropbox User Notes

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#1 Wes Allen

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Posted 22 January 2015 - 04:20 PM

Hello,

 

When I upgraded to 11.0.3 I suddenly got errors on dropbox sync with several of my user tools:

 

I get the message

 

The text "<filename>" is not currently available to Accordance. 

 

It repeats every time Dropbox attempts to sync, there are two files it's having trouble with.

 

Any ideas?



#2 Joel Brown

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Posted 22 January 2015 - 06:01 PM

I believe 11.0.4 should have addressed this problem, have you tried upgrading to that version?


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#3 Wes Allen

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Posted 22 January 2015 - 08:23 PM

I had not even seen that was out... installing now.



#4 Moses

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Posted 26 January 2015 - 07:37 AM

I am using version 10.4.5 which I understand was the last free upgrade.  Yesterday while syncing my user notes in Ipad and Iphone with dropbox, they crashed and now Accordance says that the notes file is not available to Accordance.  I unlinked it from Dropbox and linked again.  Now I have lost the user notes in macbook, Ipad and iphone.  Please help. 



#5 Mike Garrity

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Posted 26 January 2015 - 01:07 PM

I would login to dropbox.com and navigate to the Dropbox > Apps > Accordance > User Notes folder and restore the deleted User Notes there. 

 

Click the little trash can to show deleted files:

 

post-406-0-72507500-1385820904_thumb.png

 

Then right click on the deleted file and select "restore".

 

The next time Accordance performs a dropbox sync then the deleted User Notes should be reinstalled.



#6 Moses

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Posted 30 January 2015 - 12:24 PM

Dear Mike,

 

I did that, but accordance syncs other notes, not the deleted and restored one.  I upgraded to 11.0.4 but that also did not help.  What else can I do?



#7 Moses

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Posted 30 January 2015 - 12:36 PM

OK. Solved. I went to dropbox and checked the previous versions of the note, and found the right version and not all working well.  Thanks for help.



#8 Wes Allen

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Posted Today, 01:08 PM

Sorry for the long delay, but I still can't sync through Dropbox.. syncing gets to a certain point (different every time) then the app crashes. Local sync works fine, but this is far from ideal. Anything I can do to help troubleshoot?







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