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Downloading Photoguide4 upgrade


PMAitken

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Is anyone else struggling to download the upgrade to Photo-guide 4?

I have tried several times unsuccessfully over the last couple of days.

I can usually download files of this size.

Help please if you can.

Thank you

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I fortunately got it downloaded on my second try (first one interrupted by a restart so it may have downloaded on my very first attempt). I am not being much help but I have had issues in the past but I did not with this one.

 

-Dan

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I have tried to download this module on both windows 7 and Mac Yosemite. On Mac I get error message I/O Error #0 in the file Photoguide4.atool. I don't seem able to download it on either platform. I have Accordance 11.

Can anyone help please? I don't think it is the modem speed as I have downloaded large files before.

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Try restarting the computer in case it is stuck in the cache. It is the size of the file, but it will work eventually.

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I saw that I/O error, too--twice--before I got it to work. It's installed now.

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Was just wondering, this just came out and now there's a 1.2 GB update?

What went wrong the first time around?

I take it you don't do Delta updates.

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Sorry about the update, it mainly corrected the error that PhotoGuide 4 was not set to search with other Graphic Tools in the Research tab. We don't currently have a way to "patch" modules so they have to be redownloaded to get the update, which is usually not a big deal.

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