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problems with easy install


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#1 Anthony Sepulveda

Anthony Sepulveda

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Posted Today, 04:49 AM

Acc 11.0.4,  Win 8.1u

 

Hello,

 

I've just acquired a set of new modules, but I couldn't get to download them in Easy Install. The files show, with their corresponding checkboxes. But when I click on Download, the files just skip one after another (no progress in the progress bar), and the program goes immediately to "Click Install to add New Modules...", without even having downloaded any.

 

Thanks,

--anthony


Edited by Anthony Sepulveda, Today, 04:50 AM.

Running Accordance 11.0.4 on:
Windows 8.1 64-bit

HP Pavilion g6-2306el


#2 Helen Brown

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Posted Today, 05:20 AM

Try a restart of Accordance or even the computer, and let us know whether or not it helps.


Helen Brown
OakTree Software

#3 Anthony Sepulveda

Anthony Sepulveda

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Posted Today, 06:26 AM

Hi Helen,

 

I restarted the computer (which also restarts Accordance), and it still did not work. I tried both the Aleph and production lines (both at the latest version), and the same thing occurs.

 

I also tried downloading the smaller modules first, but to no avail.

 

Thanks,

--anthony


Running Accordance 11.0.4 on:
Windows 8.1 64-bit

HP Pavilion g6-2306el





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