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iOS 8 and crashes when using User notes

iOS 8 Usernotew

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#1 chasejoseph

chasejoseph

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Posted 30 March 2015 - 10:31 PM

I am getting constant crashes when trying to use my user notes files. It matters not if they are created on my iPad. Or on my Mac. I have the ESV open in one pane and as soon as I try to scroll the User Notes pane it crashes. Then will not reboot unless I kill the app and re-open it.

None of the Scripture references will hot link either.

Please Help. I use User notes as class notes as I teach..

Thanks
Joseph D. Chase
North Loop Church of Christ
Joseph D. Chase
North Loop Church of Christ
Gladewater, TX USA

Mac and iOS

#2 Helen Brown

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Posted Yesterday, 04:29 AM

Does this happen if you create a completely new User Notes file? I suspect the current one may be corrupt. You can also try reimporting the old file into a new blank set of Notes as that should filter out any corruption.


Helen Brown
OakTree Software

#3 chasejoseph

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Posted Yesterday, 07:27 PM

It happens even on a new note file
Joseph D. Chase
North Loop Church of Christ
Gladewater, TX USA

Mac and iOS

#4 Helen Brown

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Posted Today, 07:58 AM

Please contact tech support and arrange to screenshare with one of us so that we can try to isolate the problem.


Helen Brown
OakTree Software




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