5 replies to this topic

[RPat]

Yesterday, I installed the Timeline module from the Reference CD v.2.

After installing it, I run Accordance 6.6 and open a Timeline window (File->New>Timeline)

The Timeline window opens but I get an error about "can not customize or use all feature because permissions are wrong, see instructions".

I looked in the Timeline Supplemment and there was nothing about permissions--

Help?


Rich

PS Is the latest Timline installer still ver. 5.7? Just want to make sure I have the latest. Thanks!

[Ron Webber]

The issue is not with Accordance but with OS X file permissions. To correct the problem:

Make sure Accordance is not open and do the following.

1. Open your Accordance folder and find the file titled "Time data"
2. Select the file and choose Command-I (Get Info)
3. From the Time data Info window click on the disclosure triangle next to "Ownership & Permissions" and the disclosure triangle labeled "Details"
4. Make certain that your username is selected in the "Owner" dropdown menu
5. From the four remaining dropdown menus make sure "Read & Write" is selected
5. Close the Information window and all should be well.

Best regards,
Ron

Edited by Ron Webber, 23 June 2005 - 11:14 AM.

[RPat]

Thanks. That's what I thought initially. Last night, I checked the permissions of Timeline Data and they are r/w. Any other ideas??

Usually Accordance installs just work!!


Rich

[Helen Brown]

Yes, usually they do!

What OS are you running?

Please run the 6.6 installer again and see if it corrects the problem (all our 6 installers include a routine to do this for all files in the Accordance folder).

[RPat]

Running Mac OS X 10.4.1

Will rerun the 6.6 installer this evening. Thanks!


Rich

[RPat]

Thanks! Just re-ran the installer and everything is fine.

Rich