rerichmichael@gmail.com Posted November 19, 2015 Share Posted November 19, 2015 Hello, I have some big problems! My Accordance don't run. I don't can use it. I don't can start it after the upgrade to 11.1. I don't can update my texts. I try it many times but accordance crash. I don't can use some commentaries after the upgrade. I need help ( Greetings Michael Link to comment Share on other sites More sharing options...
Daniel Francis Posted November 19, 2015 Share Posted November 19, 2015 My first idea is is hold down the option key when you start up to get the safe mode screen. The options I have pointed too are ones I would try. -Dan Link to comment Share on other sites More sharing options...
rerichmichael@gmail.com Posted November 19, 2015 Author Share Posted November 19, 2015 Thank you! It works I can open Accordance. But there are more problems. The same problems I have mentioned are there. Accordance crash if I update my texts. There are one more problem. Some Texts not available. I don't can use many Commentaries. Accordance says I have to buy they. I have try to delete and to install accordance but that don't help to fix the problems. Michael Link to comment Share on other sites More sharing options...
rerichmichael@gmail.com Posted November 19, 2015 Author Share Posted November 19, 2015 Accordance Crash Log Program Version: 11.1.1 OS Version: 10.11.1 Message: Out of memory Call trace: $005C7F2A $005C82BD $000D5813 $000D692B $000D7272 $000F4E1D $000F3D9E $000F6D85 $000EBC2E $000EC294 $9CC4D40D $9CC6BD7F $9CC295EF $9CC0701B $9CC06442 $9CC05DF6 $9CC05C5B Link to comment Share on other sites More sharing options...
Helen Brown Posted November 20, 2015 Share Posted November 20, 2015 Please contact our tech support and let then screenshare to see the problem and try to fix it. Link to comment Share on other sites More sharing options...
rerichmichael@gmail.com Posted November 20, 2015 Author Share Posted November 20, 2015 How I can do that? Where I find the tech support? Link to comment Share on other sites More sharing options...
EricC Posted November 20, 2015 Share Posted November 20, 2015 (edited) How I can do that? Where I find the tech support? http://www.accordancebible.com/Support has many options. Under "Tech Support" it says "For technical help with Accordance, you can call our Tech Support line at (407) 339-0266, M-F from 9 AM-6 PM Eastern". You may call them and leave a message and they'll call you back (if you're in Europe, tell them when they can call). Give them your e-mail address via phone also, and Skype address if you have Skype. They are very good about following up as soon as possible. Edited November 20, 2015 by EricC Link to comment Share on other sites More sharing options...
rerichmichael@gmail.com Posted November 20, 2015 Author Share Posted November 20, 2015 Thank you Eric!! Michael Link to comment Share on other sites More sharing options...
.png.c3123c857d1029f98e39c9394adc358d.png)
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now