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Accordance crashing behind browser


Daniel Wee

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I have a strange but repeatable problem. I run a 4k monitor at full 4k resolution. Any time I bring a browser (Chrome or Firefox) on top of Accordance where some part of Accordance can still be seen, and move my mouse over the exposed bit - Accordance crashes instantaneously. Can anyone else replicate this?

 

I'm in Windows 10.

 

Daniel

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I wish I had a 4K monitor to attempt to replicate your problem! Hopefully someone will chime in here soon.

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I have a strange but repeatable problem. I run a 4k monitor at full 4k resolution. Any time I bring a browser (Chrome or Firefox) on top of Accordance where some part of Accordance can still be seen, and move my mouse over the exposed bit - Accordance crashes instantaneously. Can anyone else replicate this?

 

I'm in Windows 10.

 

Daniel

Perhaps you are just seeing a different perspective of this?
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I just did some extra tests and found that this only happens when Accordance is opened up to a large enough size. If I shrink the Accordance window vertically, the problem goes away. This could be a memory buffer size problem - maybe the limits have not taken 4k sized screen into account.

 

The temporary solution is to keep the window size smaller.

 

Daniel

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On further testing, reducing the size of the window only makes Accordance a little less susceptible to crashing in this way but doesn't really stop it crashing altogether.

 

Daniel

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Mine isn't crashing (Windows 10) but I do see a difference from the Mac. On Mac the Instant Details do not update or display at all when mousing over the window in the background, but on Windows they do. I think that in the past they did on Mac as well, but this difference should be investigated by the developers.

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I have had it crash not just using browsers but also other apps. I've 32GB of RAM so that should be enough, as well as using a 12GB Titan X Nvidia card on the 4K monitor.

 

Daniel

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