Daniel Posted May 16, 2016 Share Posted May 16, 2016 I just replaced my computer and now most of my modules don't show up (texts or tools). I've done the Easy Install and installed all the ones I've purchased and registered recently. The problem for me is, I've been an Accordance user for much longer than my Accordance web account has been around, so I'd say a good 3/4 of my modules don't show up as registered on my web account. Nor can I remember the passwords at this point to "validate" my purchases (at least on this computer — they're all validated on my other computers!). Any tips on how to proceed? Thanks in advance for the help! Link to comment Share on other sites More sharing options...
Mark Allison Posted May 16, 2016 Share Posted May 16, 2016 Just call Accordance at 1(877) 339-5855. They'll help you get all your modules transferred to your account. Link to comment Share on other sites More sharing options...
Helen Brown Posted May 16, 2016 Share Posted May 16, 2016 Actually we prefer that you use 407-339-5855 for orders and inquiries, and 407-339-0266 for tech support including an issue like this. 1 Link to comment Share on other sites More sharing options...
Mark Allison Posted May 16, 2016 Share Posted May 16, 2016 Ah, I'll make note of that too! Link to comment Share on other sites More sharing options...
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