William Spencer Posted May 22, 2016 Share Posted May 22, 2016 I am planning to upgrade to the essentials collection in about 3 or 4 weeks. A while ago when I checked the upgrade price it said it would be around $189. I went to check to get the exact price today and I got a thing that popped up and said that the price is better than any custom upgrade. So a month or so ago a costum upgrade would have cost me around $189 and now I there is no custom price listed? What has changed? Link to comment Share on other sites More sharing options...
Ιακοβ Posted May 22, 2016 Share Posted May 22, 2016 Were you still signed in? try adding it to the cart Link to comment Share on other sites More sharing options...
William Spencer Posted May 22, 2016 Author Share Posted May 22, 2016 Yes, I made sure I was still signed in. When I add it to the cart it gives me the 499 price. However, it is supposed to adjust to what you already own when you hit custom upgrade. Link to comment Share on other sites More sharing options...
Helen Brown Posted May 23, 2016 Share Posted May 23, 2016 I ran the Custom Upgrade in your account (I believe) and got about $196 without any extra discount. However your school offer or another discount may also apply. If it won't work for you, just submit the order to manual processing with a request to check the numbers. Do use any special offer code that you have, as well. Link to comment Share on other sites More sharing options...
William Spencer Posted May 24, 2016 Author Share Posted May 24, 2016 Thank you! As money allows I will continue upgrading. I will utilize manual processing if needed. Link to comment Share on other sites More sharing options...
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