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A Few Users Reporting Constant Crashing with 11.2


Helen Brown

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We are actively working to isolate and fix this problem, as well as the other minor bugs that have been reported.

 

We do recommend trying the options in Safe Mode after starting Accordance with the alt or option key pressed. Removing the Startup session may help, and removing General settings has helped some users, but requires you to log in and validate Accordance as well as restore a few settings.S

 

Some users reverted to 11.1.6 and were able to run again. You can download the DMG here: http://www.accordancefiles1.com/products/Accordance_11.1.6.dmg

 

Do continue to post your reports of anything you find amiss, especially if it's different from what others have already noted. We read every report even if we do not have time to reply to each one. As soon as we have a workaround or bug fix, we will notify you here.

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I am unable to work with Accordance in the Library window. The program seems to stall when trying to open any of the pull down panes in the library window: nothing happens and the spinning lollipop appears often.

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Please supply more details either here or in an email to tech support: what OS are you using, what version of Accordance? The Library doesn't have panes so I am not sure what you mean. Also, if on a Mac, while Accordance is hanging can you open the Activity Monitor in Utilities, select Accordance and create and save a Sample Report from the gear menu. If you send that to us, we'll have some tools to help us fiond the problem.

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Helen, I hope I am not out of place here. I work with Mellel and Accordance side by side. I have gone back to the former version of Accordance. But I can give a broad picture of what is going on. I have a Psalms window open in Accordance. In 11.2 when ever I triple clicked on a Hebrew word the first lexicon (HALOT) would open without a problem. But if I tried to open another Hebrew lexicon the pull down list would not open at all. Going to the tabs to the other modules they opened fine. But if I attempted to use the pull down list to open another module, the list would show, but only Dictionaries had the triangle for opening it, none the rest could be selected. Another matter, if I tried to open the identity of the upgrade it would cause Accordance to freeze, this was also true with checking for upgrade to the modules. One other thing that I thought strange when I was working in Mellel—it was the active application—and I would run the cursor over a word in Accordance it would give information in the Instant Details about that word. It seemed to me that the split window feature in Al Capitan was 'bleeding' over into Yosemite (just a wild guess on my part). Hope this helps a little.

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  • 1 month later...

I'm one of the unfortunate ones experiencing constant crashing with 11.2.2.

 

Here's my crash log for reference:

 

Accordance Crash Log
Program Version: 11.2.2
OS Version: 10.6.8

Message: Access violation
Call trace:
  $9027AF87
  $000A55ED
  $000EA0A7
  $004E2A6C
  $00558395
  $0006DF79
  $00070E3A
  $90047484
  $99BD0A3B
  $99BCE3C4
  $99BCE1F1
  $9816FE04
  $9816FBB9
  $9816FA3E
  $932C2595
  $932C1DD6
  $932841F3

Edited by B Tan
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I've noticed Accordance crashing when I'm in a devotional and I choose to arrow over to select another resource.

 

Accordance 11.2.2

OS X El Capitan 10.11.5

 

Here is my sample:

 

Sampling process 8964 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling acord (pid 8964) every 1 millisecond
Process:         acord [8964]
Path:            /Applications/Accordance.app/Contents/MacOS/acord
Load Address:    0x1000
Identifier:      com.OakTree.Accordance
Version:         11.2.2 (11.2.2)
Code Type:       X86
Parent Process:  ??? [1]
 
Date/Time:       2016-07-08 08:32:24.865 -0500
Launch Time:     2016-07-08 08:30:40.899 -0500
OS Version:      Mac OS X 10.11.5 (15F34)
Report Version:  7
Analysis Tool:   /usr/bin/sample
----
 
Call graph:
    2721 Thread_1095319   DispatchQueue_1: com.apple.main-thread  (serial)
    + 2721 ???  (in acord)  load address 0x1000 + 0x1c55  [0x2c55]
    +   2721 ???  (in acord)  load address 0x1000 + 0x5f8dc6  [0x5f9dc6]
    +     2721 ???  (in acord)  load address 0x1000 + 0x1f04  [0x2f04]
    +       2721 ???  (in acord)  load address 0x1000 + 0x6cc7c  [0x6dc7c]
    +         2721 ???  (in acord)  load address 0x1000 + 0x6cb4e  [0x6db4e]
    +           2721 -[NSAppleScript executeAndReturnError:]  (in Foundation) + 48  [0x950e3b9d]
    +             2721 -[NSAppleScript(NSPrivate) _executeWithMode:andReturnError:]  (in Foundation) + 145  [0x950e3e9a]
    +               2721 OSAExecute  (in OpenScripting) + 63  [0x9d947e59]
    +                 2721 CallComponentDispatch  (in CarbonCore) + 29  [0x93930a0e]
    +                   2721 CallComponent  (in CarbonCore) + 186  [0x93930acd]
    +                     2721 GenericComponent  (in AppleScript) + 115  [0x1079ff5b]
    +                       2721 AGenericManager::HandleOSACall(ComponentParameters*)  (in AppleScript) + 60  [0x107a0a00]
    +                         2721 AGenericCall::Delegate(ComponentInstanceRecord*)  (in AppleScript) + 50  [0x107a0a58]
    +                           2721 DelegateComponentCall  (in CarbonCore) + 24  [0x9395eafa]
    +                             2721 CallComponent  (in CarbonCore) + 186  [0x93930acd]
    +                               2721 AppleScriptComponent  (in AppleScript) + 1791  [0x10784a7d]
    +                                 2721 CallComponentFunction  (in CarbonCore) + 42  [0x939db5ce]
    +                                   2721 callComponent_4444  (in CarbonCore) + 40  [0x939eb7ab]
    +                                     2721 ASExecute(unsigned long, unsigned long, long, unsigned long*)  (in AppleScript) + 453  [0x10788ca4]
    +                                       2721 UASExecute(unsigned char)  (in AppleScript) + 211  [0x107beaf9]
    +                                         2721 UASExecute1()  (in AppleScript) + 361  [0x107becb8]
    +                                           2721 BCMessageSend()  (in AppleScript) + 31  [0x107d3f7e]
    +                                             2721 UASSend(unsigned char, TUASSendMode)  (in AppleScript) + 41  [0x107ebcde]
    +                                               2721 UASSend1(unsigned char, unsigned char, unsigned char, TUASSendMode)  (in AppleScript) + 803  [0x107eba09]
    +                                                 2721 UASValue_Send(unsigned char, unsigned char, TUASClassIndex, unsigned char)  (in AppleScript) + 340  [0x107eb66e]
    +                                                   2721 UASSend1(unsigned char, unsigned char, unsigned char, TUASSendMode)  (in AppleScript) + 771  [0x107eb9e9]
    +                                                     2721 UASRemoteSend(unsigned char, unsigned char, unsigned char, unsigned char, unsigned char, unsigned char*)  (in AppleScript) + 562  [0x107de915]
    +                                                       2721 TUASApplication::Send(TStackFrame_UASRemoteSend*, AEDesc*, AEDesc*, unsigned char, unsigned char, unsigned char)  (in AppleScript) + 2907  [0x107ba3e1]
    +                                                         2721 ComponentSend(AEDesc const*, AEDesc*, long, long)  (in AppleScript) + 568  [0x107a656a]
    +                                                           2721 AEDefaultSendProc(AEDesc const*, AEDesc*, long, short, long, unsigned char (*)(EventRecord*, long*, OpaqueRgnHandle**), unsigned char (*)(EventRecord*, long, long, AEDesc const*), long)  (in AppleScript) + 73  [0x107a1111]
    +                                                             2721 AESend  (in HIToolbox) + 101  [0x92ede986]
    +                                                               2721 aeSend  (in AE) + 454  [0x945968ba]
    +                                                                 2721 AESendMessage  (in AE) + 5229  [0x94590f16]
    +                                                                   2721 CFRunLoopRunInMode  (in CoreFoundation) + 123  [0x978097db]
    +                                                                     2721 CFRunLoopRunSpecific  (in CoreFoundation) + 390  [0x97809976]
    +                                                                       2721 __CFRunLoopRun  (in CoreFoundation) + 1521  [0x9780a1d1]
    +                                                                         2721 __CFRunLoopServiceMachPort  (in CoreFoundation) + 214  [0x9780adc6]
    +                                                                           2721 mach_msg  (in libsystem_kernel.dylib) + 68  [0x9cdeb884]
    +                                                                             2721 mach_msg_trap  (in libsystem_kernel.dylib) + 10  [0x9cdec49a]
    2721 Thread_1095349   DispatchQueue_2: com.apple.libdispatch-manager  (serial)
    + 2721 _dispatch_mgr_thread  (in libdispatch.dylib) + 52  [0x940b63be]
    +   2720 _dispatch_mgr_invoke  (in libdispatch.dylib) + 234  [0x940b67ea]
    +   ! 2720 kevent_qos  (in libsystem_kernel.dylib) + 10  [0x9cdf47fa]
    +   1 _dispatch_mgr_invoke  (in libdispatch.dylib) + 60  [0x940b673c]
    +     1 _dispatch_timers_run  (in libdispatch.dylib) + 107  [0x940c538f]
    +       1 _dispatch_get_nanoseconds  (in libdispatch.dylib) + 26  [0x940bb630]
    +         1 gettimeofday  (in libsystem_c.dylib) + 45  [0x9d9804a2]
    +           1 __commpage_gettimeofday  (in libsystem_kernel.dylib) + 1  [0x9cdec631]
    2721 Thread_1095448: com.apple.NSURLConnectionLoader
    + 2721 thread_start  (in libsystem_pthread.dylib) + 34  [0x95663f7a]
    +   2721 _pthread_start  (in libsystem_pthread.dylib) + 155  [0x956666f6]
    +     2721 _pthread_body  (in libsystem_pthread.dylib) + 138  [0x95666780]
    +       2721 __NSThread__start__  (in Foundation) + 1550  [0x94fdd532]
    +         2721 -[NSThread main]  (in Foundation) + 45  [0x94fdd7a7]
    +           2721 +[NSURLConnection(Loader) _resourceLoadLoop:]  (in CFNetwork) + 717  [0x91c058b3]
    +             2721 CFRunLoopRunInMode  (in CoreFoundation) + 123  [0x978097db]
    +               2721 CFRunLoopRunSpecific  (in CoreFoundation) + 390  [0x97809976]
    +                 2721 __CFRunLoopRun  (in CoreFoundation) + 1521  [0x9780a1d1]
    +                   2721 __CFRunLoopServiceMachPort  (in CoreFoundation) + 214  [0x9780adc6]
    +                     2721 mach_msg  (in libsystem_kernel.dylib) + 68  [0x9cdeb884]
    +                       2721 mach_msg_trap  (in libsystem_kernel.dylib) + 10  [0x9cdec49a]
    2721 Thread_1095460: com.apple.CFSocket.private
    + 2721 thread_start  (in libsystem_pthread.dylib) + 34  [0x95663f7a]
    +   2721 _pthread_start  (in libsystem_pthread.dylib) + 155  [0x956666f6]
    +     2721 _pthread_body  (in libsystem_pthread.dylib) + 138  [0x95666780]
    +       2721 __CFSocketManager  (in CoreFoundation) + 912  [0x9784c010]
    +         2721 __select  (in libsystem_kernel.dylib) + 10  [0x9cdf3726]
    2721 Thread_1096376
    + 2721 start_wqthread  (in libsystem_pthread.dylib) + 34  [0x95663f56]
    +   2721 _pthread_wqthread  (in libsystem_pthread.dylib) + 1289  [0x9566634b]
    +     2721 __workq_kernreturn  (in libsystem_kernel.dylib) + 10  [0x9cdf3d5e]
    2721 Thread_1096395: com.apple.NSEventThread
    + 2721 thread_start  (in libsystem_pthread.dylib) + 34  [0x95663f7a]
    +   2721 _pthread_start  (in libsystem_pthread.dylib) + 155  [0x956666f6]
    +     2721 _pthread_body  (in libsystem_pthread.dylib) + 138  [0x95666780]
    +       2721 _NSEventThread  (in AppKit) + 291  [0x9685ddde]
    +         2721 CFRunLoopRunInMode  (in CoreFoundation) + 123  [0x978097db]
    +           2721 CFRunLoopRunSpecific  (in CoreFoundation) + 390  [0x97809976]
    +             2721 __CFRunLoopRun  (in CoreFoundation) + 1521  [0x9780a1d1]
    +               2721 __CFRunLoopServiceMachPort  (in CoreFoundation) + 214  [0x9780adc6]
    +                 2721 mach_msg  (in libsystem_kernel.dylib) + 68  [0x9cdeb884]
    +                   2721 mach_msg_trap  (in libsystem_kernel.dylib) + 10  [0x9cdec49a]
    2721 Thread_1096398: CVDisplayLink
      2721 thread_start  (in libsystem_pthread.dylib) + 34  [0x95663f7a]
        2721 _pthread_start  (in libsystem_pthread.dylib) + 155  [0x956666f6]
          2721 _pthread_body  (in libsystem_pthread.dylib) + 138  [0x95666780]
            2721 startIOThread(void*)  (in CoreVideo) + 159  [0x986642bb]
              2721 CVDisplayLink::runIOThread()  (in CoreVideo) + 931  [0x98664a0d]
                2721 pthread_cond_wait$UNIX2003  (in libsystem_pthread.dylib) + 71  [0x95669276]
                  2721 _pthread_cond_wait  (in libsystem_pthread.dylib) + 757  [0x95667538]
                    2721 __psynch_cvwait  (in libsystem_kernel.dylib) + 10  [0x9cdf33ea]
 
Total number in stack (recursive counted multiple, when >=5):
 
Sort by top of stack, same collapsed (when >= 5):
        mach_msg_trap  (in libsystem_kernel.dylib)        8163
        __psynch_cvwait  (in libsystem_kernel.dylib)        2721
        __select  (in libsystem_kernel.dylib)        2721
        __workq_kernreturn  (in libsystem_kernel.dylib)        2721
        kevent_qos  (in libsystem_kernel.dylib)        2720
 
Binary Images:
    0x1000 -   0x646fff +com.OakTree.Accordance (11.2.2 - 11.2.2) <0E276058-509C-336F-9F1C-0C50DE706C40> /Applications/Accordance.app/Contents/MacOS/acord
  0x976000 -   0x993ffb +org.andymatuschak.Sparkle (1.6.0 - 6f24f56) <53298D01-68AC-3A6C-9818-6993BBB9DE9D> /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
  0x9a7000 -   0x9c3fff +com.dropbox.DropboxOSX (1.0 - 1) <86096F37-6472-3182-BA42-20161C3EBFC5> /Applications/Accordance.app/Contents/Frameworks/DropboxOSX.framework/Versions/A/DropboxOSX
 0x4200000 -  0x4255fff  com.apple.CloudDocs (1.0 - 383.13) <C7E2B57F-5CCA-3CB7-BABF-33B2F64D846A> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
 0x42a1000 -  0x42a5fff  libFontRegistryUI.dylib (155.2) <1EE3A71E-7127-35EE-A617-418C591309F8> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resources/libFontRegistryUI.dylib
 0x63fe000 -  0x63feffd +cl_kernels (???) <A95ED5B3-1B87-4E0E-9C91-013B9119FF35> cl_kernels
 0x8f2d000 -  0x8f2dfff  com.apple.applescript.component (2.5 - 377) <E2A04CDB-2D17-3536-B3B4-52621B1B7637> /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
 0xa240000 -  0xa241ff5 +cl_kernels (???) <4D3CB6C1-09A2-43F7-81EC-ACD334C1ED6F> cl_kernels
 0xd000000 -  0xd8e7ff7  com.apple.GeForceTeslaGLDriver (10.0.48 - 10.0.0) <F7D7EA94-560E-3849-847C-952F4438BBFA> /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTeslaGLDriver
 0xe62b000 -  0xee2effb  libclh.dylib (4.0.3 - 10.0.48) <CBD1EDB8-0033-38F2-ABAF-4EFFD7609B41> /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/libclh.dylib
 0xefdc000 -  0xefeefff  com.apple.AppleScriptObjC (1.4 - 32) <48C4FB4B-0867-3899-B4A6-9CA0436D3C96> /System/Library/Frameworks/AppleScriptObjC.framework/Versions/A/AppleScriptObjC
0x10783000 - 0x10813ff7  com.apple.applescript (2.5 - 377) <DC3DBC8D-084C-3C70-8665-89C01F35A4E0> /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
0x8fef2000 - 0x8ff26727  dyld (0.0 - ???) <F2FF555F-3F89-3F21-8761-25A0E3F8282F> /usr/lib/dyld
0x90010000 - 0x9008affb  com.apple.Heimdal (4.0 - 2.0) <92BBE308-5D72-335E-AE5C-B96F555BA5B6> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9008b000 - 0x900caffb  libGLImage.dylib (12.1) <F79A1EE3-A4A2-3463-8885-445BFEB56041> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x900cb000 - 0x901c0ff3  com.apple.CoreMedia (1.0 - 1731.15.204) <69FC23FD-D141-3101-B6C3-73A5838C581F> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x901c1000 - 0x907a6ff3  com.apple.MediaToolbox (1.0 - 1731.15.204) <694328DA-77E4-31F1-BFC2-77D0A2B5FA38> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x907a7000 - 0x907abfff  com.apple.CommonPanels (1.2.6 - 96) <E4AAB53E-E89B-387A-B6CE-69F5CF442C49> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x907ac000 - 0x907c0ff7  com.apple.CoreBluetooth (1.0 - 1) <D67C0359-3AE0-3ADA-B58C-DF28C814C7CD> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x907c1000 - 0x907c1fff  com.apple.Accelerate (1.10 - Accelerate 1.10) <3172ABD9-9647-3D33-A29D-41A454FDEED9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x907c2000 - 0x907c2fff  com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <8478BFDC-E0E9-33CB-B782-E5225BAF8D93> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x907c3000 - 0x9082afff  libcorecrypto.dylib (335.50.1) <66992865-A8BF-33C4-8C7D-A5EA7A13E90D> /usr/lib/system/libcorecrypto.dylib
0x9082b000 - 0x90a63fff  com.apple.CoreImage (11.4.0 - 366.4.19) <A243F72A-E641-33DC-923B-62DD95E27DCC> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x90a64000 - 0x90ab3fff  libcurl.4.dylib (90) <DAEC313D-7B9A-36B2-9514-A9AB02A0459C> /usr/lib/libcurl.4.dylib
0x90ac0000 - 0x90cf9ff7  libFosl_dynamic.dylib (16.24) <928611BD-3E71-3B63-A349-804A7341AC6A> /usr/lib/libFosl_dynamic.dylib
0x90cfa000 - 0x90d02fff  com.apple.frameworks.CoreDaemon (1.3 - 1.3) <2A4675CA-731F-37C6-ABE7-04BC93968B06> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x90d03000 - 0x90da1fff  com.apple.ColorSync (4.9.0 - 4.9.0) <CAACC374-A1D8-30B7-B0DC-B8E62078CB56> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x90da2000 - 0x90da6ffb  com.apple.IOSurface (108.2.1 - 108.2.1) <7343BB78-0F9D-3F8E-8699-B0CBCFAFA297> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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0x9d3e1000 - 0x9d3f1ff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <ED219AAC-30C6-3E9C-9005-AF763F1A62CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9d3f2000 - 0x9d499fff  com.apple.Metadata (10.7.0 - 972.34) <E930EE48-86F0-3BD8-9E8E-5A7020209EE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x9d49a000 - 0x9d49efff  libheimdal-asn1.dylib (453.40.10) <47D6EB82-186C-32C4-80D5-B3C09E126C0D> /usr/lib/libheimdal-asn1.dylib
0x9d49f000 - 0x9d4b9ff7  liblzma.5.dylib (10) <7DDBF3FF-5EDC-31EA-8A2C-70C6BC754953> /usr/lib/liblzma.5.dylib
0x9d4ba000 - 0x9d5aaffb  com.apple.DiskImagesFramework (10.11.4 - 417.4) <15B3601B-8788-3499-A506-015C6F753BA8> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x9d5ab000 - 0x9d5c4ffb  libsystem_malloc.dylib (67.40.1) <E15CC794-45EE-3999-9D87-6F76FAA6B8A9> /usr/lib/system/libsystem_malloc.dylib
0x9d5cb000 - 0x9d607fff  com.apple.RemoteViewServices (2.0 - 101) <4B5D2D7C-3F96-361E-A762-2E01CD8F357F> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x9d608000 - 0x9d60bff3  libsystem_sandbox.dylib (460.50.4) <75998853-73BE-3E92-8E03-A0892671A844> /usr/lib/system/libsystem_sandbox.dylib
0x9d60c000 - 0x9d618ff7  libcsfde.dylib (517.50.1) <FE525CD1-6237-37F9-8E62-F92AD012587B> /usr/lib/libcsfde.dylib
0x9d91c000 - 0x9d934ff7  libSparseBLAS.dylib (1162.2) <A5E0E0A7-7B7A-34F9-BBB2-FD601E15D783> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib
0x9d935000 - 0x9d951ff7  com.apple.openscripting (1.7.1 - 169.1) <03ACCF44-6538-395C-8D8C-C0B08CD22AB7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9d952000 - 0x9d955fff  libScreenReader.dylib (426.42) <DA3EAE1F-0AB2-3E9E-B231-167E8A238326> /usr/lib/libScreenReader.dylib
0x9d956000 - 0x9d96ffff  com.apple.Kerberos (3.0 - 1) <808BA537-7654-3792-86ED-770350FE5261> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9d970000 - 0x9da05ffb  libsystem_c.dylib (1082.50.1) <C8F0475E-9DFD-3A57-B948-155DA7263449> /usr/lib/system/libsystem_c.dylib
0x9da06000 - 0x9ddffff7  com.apple.CoreGraphics (1.600.0 - 957) <369633CA-94C7-3FC9-ABF1-228624AE6192> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9de00000 - 0x9de01fff  libremovefile.dylib (41) <51459E88-3A13-3C6F-A203-ADF3BBC2867B> /usr/lib/system/libremovefile.dylib
0x9de02000 - 0x9de09fff  com.apple.XPCService (2.0 - 1) <96A2DAAC-5385-3755-AEF4-85A22AC4FD94> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x9de0a000 - 0x9de15ff7  libChineseTokenizer.dylib (16) <AE3E240D-C4AC-39D0-882F-4F877B182779> /usr/lib/libChineseTokenizer.dylib
0x9de16000 - 0x9de20ffb  com.apple.audio.SoundManager (4.2 - 4.2) <77418940-F003-3497-99C9-87D48917EFCB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9de21000 - 0x9e03fffb  libicucore.A.dylib (551.51.3) <24E98718-F2BC-378C-87EF-F047ADEBD808> /usr/lib/libicucore.A.dylib
0x9e040000 - 0x9e1f0ffb  GLEngine (12.1) <F5507131-DD95-39DF-8F4F-945055D3E2A0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundle/GLEngine
0x9e1f1000 - 0x9e263ffb  com.apple.framework.CoreWLAN (11.0 - 1101.20) <38771CFC-A5CD-3496-BFF1-696B88D2C975> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9e264000 - 0x9e848ffb  com.apple.JavaScriptCore (11601 - 11601.6.13) <EDA64763-DC2B-30E1-9C05-512FF5E614B5> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9e84d000 - 0x9eb09fff  com.apple.CoreData (120 - 641.3) <ED7656DF-E81A-3667-8952-726167ECCD10> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9eb0a000 - 0x9eb10ff3  libsystem_platform.dylib (74.40.2) <D75F4900-3DEA-3197-AABC-278596C080CE> /usr/lib/system/libsystem_platform.dylib
0x9eb11000 - 0x9eb7fffb  libsystem_network.dylib (583.50.1) <9E825C07-EE19-3EDB-ACA9-AC5CC702AAAC> /usr/lib/system/libsystem_network.dylib
0x9eba7000 - 0x9ec07ff7  com.apple.AppleVAFramework (5.0.32 - 5.0.32) <056BF291-E5FD-300E-99A3-C37DBA5AEB69> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9ec08000 - 0x9ecfcff7  libxml2.2.dylib (29.7) <2473E2BB-1DF0-3CDE-BF3C-22C67910680B> /usr/lib/libxml2.2.dylib
0x9ed52000 - 0x9ed75fff  com.apple.ProtectedCloudStorage (1.0 - 1) <3A12EBB0-D29E-3177-BA39-85DD5EE54514> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/ProtectedCloudStorage
0x9ed79000 - 0x9ed82fff  libGFXShared.dylib (12.1) <CB73A3A9-1644-387E-9021-8ED66FFE3ADF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
Sample analysis of process 8964 written to file /dev/stdout

 

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Unfortunately, I'm getting a lot of crashes too. It's all a very weird experience for me because I'm so accustomed to Accordance being as solid as a rock! ;-) I'll start collecting crash logs and send them over.

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This is pretty bad. I hope we can do something about it. In my session using Accordance for the last hour I've probably had 10 hard crashes. Right now I can't apparently put two verses together in parallel with Greek and ESV. It crashes every single time. Just tried it five times in a row. I'm having to look at the verses on my iOS device because there's no way to do it on the computer :-(

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I've noticed Accordance crashing when I'm in a devotional and I choose to arrow over to select another resource.

 

Accordance 11.2.2

OS X El Capitan 10.11.5

 

Please email crash reports to our support team. I am sure the developers will want to track them down ASAP.

 

On Mavericks I am not able to reproduce your crash. Shift-option-right or left arrow changes the current devotional. Is that how you are doing it?

 

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I've found it to be really super random. I just do a certain simple search with a string of 3-4 references. It's just a normal verse search. It hangs permanently and I have to force quit to get out. When I come back in it'll crash the same way (even if I ask it not to restore my workspace).

 

If you can give me any help on how to send in a crash report for when I have to force quit to get out, I'm definitely interested in contributing!  :)

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I hope you are not using Accordance 8 as your profile says! If it's 11.2.2 it depends on the platform. On Mac, while Accordance is hanging, you can open the Activity Monitor in Applications/Utilities, and select Accordance, then select Sample Process from the gear menu, and save and email the report.

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Thank you for the response, Helen.  I have not been using Shift-Option-right arrow, I was just hitting the right arrow which works cycling through Bibles and resources, and had worked fine with devotionals until recently.

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