Possibly Missing Resources

[Rick Ross]

This may or may not be the case, however, I compared the resources from my iMac to what says should be in the Library Intro and found the following items that are not in my collection:

 

Holman Treasury, Quotations, Unger's Dictionary, American Church, Knox & Reformation, Little Folded Hands, Muller-Works, Moody-Works, and Tozer-Pursuit.

 

Thanks for any clarification and help.

 

Rick Ross

[Helen Brown]

If Library 9 appears in your My products online, these modules should be available for Easy Install to both Macs when you log in.

[Rick Ross]

If Library 9 appears in your My products online, these modules should be available for Easy Install to both Macs when you log in.

 

Thanks again, Helen. I will check tomorrow and report back if there are any further issues.

 

Rick Ross

[Rick Ross]

If Library 9 appears in your My products online, these modules should be available for Easy Install to both Macs when you log in.

 

I just upgraded this morning to the Basic-9, however, I am still missing Holman Treasury, Quotations and Unger's Dictionary. Everything downloaded and installed without any errors.

 

Thanks.

 

Richard Ross

[Rick Ross]

I just upgraded this morning to the Basic-9, however, I am still missing Holman Treasury, Quotations and Unger's Dictionary. Everything downloaded and installed without any errors.

 

Thanks.

 

Richard Ross

 

Called Customer Support and received the missing resources. Ready to go to the next level, probably tomorrow. Great support!

 

Richard Ross