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Check for updates gets stuck


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#1 Alistair

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Posted 20 October 2010 - 07:25 PM

Check for updates get stuck with the progress bar about 3/5 of the way across with 9.0.5.
Clicking on Stop has no effect, I have to force-quit and restart the app.

Easy install appears to work just fine.

#2 Helen Brown

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Posted 20 October 2010 - 07:36 PM

Have you tried repairing disk permissions with Disk Utility, and restarting?

What are you trying to download?
Helen Brown
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#3 Alistair

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Posted 20 October 2010 - 07:44 PM

Have you tried repairing disk permissions with Disk Utility, and restarting?

What are you trying to download?


No I haven't, not yet at least

I'm not trying to download anything–it hasn't got as far as telling me if there is anything to download.

#4 Jonathan Navarro

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Posted 21 October 2010 - 01:38 AM

Have you tried repairing disk permissions with Disk Utility, and restarting?

What are you trying to download?


I tryed repairing disk permissions and really don't work, since 9.0.5 too…
When therefore I have performed this, and have sealed to them this fruit, I will come by you into Spain.
(Rom. 15:28, KJV)

#5 Alistair

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Posted 22 October 2010 - 04:52 PM

Problem persists with 9.0.6.

#6 Helen Brown

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Posted 22 October 2010 - 10:11 PM

As posted in another thread this afternoon:
We have just tracked this down:
There is a bug in 9.0.x when installing the syntax files via Easy Install. The fix didn't make it into 9.0.6, unfortunately. But, here is the workaround/fix:

1) Quit Accordance
2) Navigate to ~/Library/Preferences/ and remove com.oaktree.accordance.mod.txt
3) Navigate to ~/Library/Preferences/Accordance Preferences/ and remove 'Syntax Files'
4) Navigate to /Library/Application Support/Accordance/Accordance Preferences/ and remove 'Syntax Files'.

Then, reopen Accordance and try to access the syntax. You will be asked for the syntax unlocking code, which you should enter correctly. At this point, Check for Updates *should* be fixed.

This fix is for those users for whom Check for Updates stalls half way across the progress bar. Please try this and report back.
Helen Brown
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#7 Justin Burt

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Posted 23 October 2010 - 02:35 PM

This does not fix the issue for me. Check Updates still gets stuck.
Justin Burt

#8 Alistair

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Posted 23 October 2010 - 02:50 PM

If you mean "Grammatical Syntax add-on to GNT-T" and "Grammatical Syntax add-on to BHS-W4" then I don't have those modules.

Removing the said files doesn't work.

#9 Joel Brown

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Posted 23 October 2010 - 04:12 PM

We've made some changes on the server side that seemed to be causing problems. For those that had Check for Updates hanging, does it still hang?
Joel Brown

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#10 Darko

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Posted 23 October 2010 - 04:26 PM

We've made some changes on the server side that seemed to be causing problems. For those that had Check for Updates hanging, does it still hang?


It works well now, both Check for Updates and Easy Install.
Thank you!

#11 Alistair

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Posted 23 October 2010 - 06:09 PM

Check for Updates now appears to be working as it should.

Thanks!

#12 Justin Burt

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Posted 23 October 2010 - 07:35 PM

It is working for me as well. Thanks!
Justin Burt




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