Suzette in NC Posted November 5, 2010 Share Posted November 5, 2010 I am still having trouble with my Widget. Whenever I type a reference in, the message comes up that says: "Error. Accordance was not found. Please try again." Then a box comes up that says "choose application and where is accordance?" Then the dashboard keeps popping up. I have the newest upgrade 9.0.6. What do I need to do? Please be overly specific - I'm not computer savvy! Link to comment Share on other sites More sharing options...
Helen Brown Posted November 5, 2010 Share Posted November 5, 2010 The latest Accordance is 9.0.7. I hope you also upgrade the widget when you upgrade the program (current is 1.6.3). Then if you still get the error, just navigate to the Applications folder and select Accordance. Link to comment Share on other sites More sharing options...
Suzette in NC Posted November 5, 2010 Author Share Posted November 5, 2010 I just upgraded Accordance. Now how do I upgrade the widget to 1.6.3? All I see on the website is 1.6.2 Link to comment Share on other sites More sharing options...
Helen Brown Posted November 5, 2010 Share Posted November 5, 2010 The latest one should be on your desktop. Link to comment Share on other sites More sharing options...
Suzette in NC Posted November 5, 2010 Author Share Posted November 5, 2010 The only thing on my desktop was the installer. And now I have gone into Accordance to study (after I updated to 9.0.7) and my user notes, my highlighting grid, and my workspace are all gone. ( Link to comment Share on other sites More sharing options...
Helen Brown Posted November 5, 2010 Share Posted November 5, 2010 Please contact our tech support by email or phone, and we will sort all this out. Link to comment Share on other sites More sharing options...
Suzette in NC Posted November 5, 2010 Author Share Posted November 5, 2010 Thanks, Helen! I will do that. You folks at Accordance are so "on the ball." I appreciate it. Link to comment Share on other sites More sharing options...
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