fishing007 Posted August 11, 2011 Share Posted August 11, 2011 Dear Accordance, I was attempting to download my updates for my current version of 9.2.1 and for some reason every time I press the Download it gives the same message: "There was an error attempting to download the file via FTP. Please contact technical support." So here I am calling on technical support, I hope you can help. Shane Link to comment Share on other sites More sharing options...
Helen Brown Posted August 11, 2011 Share Posted August 11, 2011 This is a known issue with 9.2.1. Please try downloading the 9.4.1 installer from this link and installing it. Let us know if you continue to have difficulties. Link to comment Share on other sites More sharing options...
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