Adam Lowe Posted December 21, 2011 Share Posted December 21, 2011 For many versions, and across several iterations of OS reinstalls, I keep getting the same issue: whenever there is an update available for Accordance, it downloads but never does anything. For every single update I end up having to download the installer from the website. A new issue has developed today for the IVP set I just purchased. I have attempted two easy-installs and both times it downloads, asks to install, says it is is installing (albeit briefly) - but it doesn't. And then, it keeps appearing in the Easy Install dialogue as not installed. Ideas? Link to comment Share on other sites More sharing options...
Joel Brown Posted December 21, 2011 Share Posted December 21, 2011 The updates should be placing an Accordance installer on your desktop. More seamless app updates are coming soon, but not yet for 9.5.2. For Easy Install, what item are you trying to download that keep remaining in Easy Install? Also, when you select that item, does it report any specific missing components? Link to comment Share on other sites More sharing options...
Helen Brown Posted December 22, 2011 Share Posted December 22, 2011 Adam: there are so many links in the chain between starting Easy Install and a successful install. It's usually best to work directly with our tech support to isolate and fix the problem. Link to comment Share on other sites More sharing options...
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