Start Up Problems
Posted 24 July 2012 - 06:19 PM
Posted 24 July 2012 - 10:47 PM
try this. Go to /Users/your user name/Library/Application Support
You may need to do this by typing "Cmd-G" in the Finder.
Find the folder called "Accordance"
Bring up an info window by selecting the folder and then the menu item "Get Info" in the File menu, or pressing Cmd-I.
Look at the permissions (right down the bottom - attached Snap1)
Make sure that you have read and write permissions to the folder (which you probably will have - but more on that in a moment)
If you don't click on the arrow next to your name to give your self r/w permissions.
Then unlock the folder by clicking on the lock icon on the bottom right of this Get Info window and authenticating using your username and password (if you are an admin user - see attached Snap2)
The select the item "Apply to enclosed items" that appears when you click the gear icon just to the left of the lock icon
(see attached Snap3)
Answer OK to "are you sure" (attached Snap4).
Then do exactly the same thing to your "Accordance Files" folder inside /Users/your username/Documents
completely quit accordance and start again. That *should* fix the problem.
Get back to us here if it doesn't. There are a couple of other files we can look at, and more practiced people than I may offer a hand.
Edited by Ken Simpson, 24 July 2012 - 10:52 PM.
Posted 25 July 2012 - 06:45 AM
Okay, I think I might have really screwed up here. I had my Accordance file in Documents, not under my user name. I dragged and dropped to my user name and now it won't open (or doesn't recognize) any of my notes. I don't appear to have any Accordance files under Application Support. What do I need to do in order to get my notes back?
Edited by Peter Smythe, 25 July 2012 - 06:55 AM.
Posted 25 July 2012 - 09:21 AM
Posted 25 July 2012 - 01:11 PM
Posted 25 July 2012 - 01:41 PM
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