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Upgrade & Easy Install Are not working -- old problem now

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#1 Enoch



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Posted 01 November 2012 - 11:16 AM

When I attempt to use Easy Install, I get this misleading report box:


Easy Install

Active internet connection not found. Please check
your internet connection and try again.


But my internet is working fine, and I was connected.

As a test, I tried clicking on the Register Online button. That took me to Accordance on the internet at once.
But still the Easy Install would not work, giving the same error message.

App Update gives a different error message:

Update Error!
An error occurred in retrieving update information.
Please try again later.
Cancel Update


I solved the problem myself.
My anti-virus program, Virus Barrier, has a feature for blocking SpyWare.
When I have that active, neither the Accordance update nor Easy Install works -- I get error messages.
After deactivating the anti-Spyware feature, update & Easy Install work.
So, I just briefly turned off the anti-spyware feature.

Edited by Enoch, 01 November 2012 - 04:36 PM.

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