HansK Posted November 16, 2012 Share Posted November 16, 2012 I have 10.1 When updating resources, I get this: Link to comment Share on other sites More sharing options...
R. Mansfield Posted November 16, 2012 Share Posted November 16, 2012 You're on the paid section. Click on the "free" button, and you'll probably see a lot more items to be downloaded (unless you have recently run an update). Link to comment Share on other sites More sharing options...
Ken Simpson Posted November 17, 2012 Share Posted November 17, 2012 HI Hans, Maybe I am being a bit slow today, but what is the error? It seems to be saying that there is an update for that resource available, but that it is a paid update (which you haven't purchased yet). Is that not correct in some way? Am I misunderstanding the issue? Link to comment Share on other sites More sharing options...
HansK Posted November 17, 2012 Author Share Posted November 17, 2012 I have this resource and I believe its not a paid upgrade for me. No problems, perhaps someone of the Accordance team can look into this. Hans Link to comment Share on other sites More sharing options...
Ken Simpson Posted November 17, 2012 Share Posted November 17, 2012 (edited) Hi Hans, best to email sales directly about this, or call if you are in the US - but I see you are not! email them at sales AT accordancbible DOT com The forums aren't generally the best place for that sort of query. Edited November 17, 2012 by Ken Simpson Link to comment Share on other sites More sharing options...
Helen Brown Posted November 17, 2012 Share Posted November 17, 2012 Actually it's fine to post here, as it means there is an issue with the posting of the module, but we're too busy at SBL to look into it now. Please remind me in a week. Link to comment Share on other sites More sharing options...
HansK Posted November 23, 2012 Author Share Posted November 23, 2012 Reminder for Helen :-) Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted November 23, 2012 Share Posted November 23, 2012 Reminder for Helen :-) Hans, were you aware that you can send her a private message via the Forum? Click the open envelope in the upper right corner (two icons to the left of your sign-in name. Link to comment Share on other sites More sharing options...
HansK Posted November 24, 2012 Author Share Posted November 24, 2012 Thank you Michael, Yes, I am aware of this feature. But, I think more people are helped here as I believe more have a problem with updating. Hans Link to comment Share on other sites More sharing options...
HansK Posted November 27, 2012 Author Share Posted November 27, 2012 Helen, can you have a look at this ? I did check and had a download of another update, the EU-LEM still hangs. Hans Link to comment Share on other sites More sharing options...
Helen Brown Posted November 27, 2012 Share Posted November 27, 2012 Hans, We know that the various diacriticals and high ASCII characters are now causing problems for both the syncing to iOS and the downloading of updates. We are working on the issues and hope to have an update soon. Link to comment Share on other sites More sharing options...
HansK Posted November 27, 2012 Author Share Posted November 27, 2012 Thank you Helen, patiently waiting here. There is some much to explore :-) Blessings, Hans Link to comment Share on other sites More sharing options...
Joel Brown Posted November 28, 2012 Share Posted November 28, 2012 Hi, Hans. Sorry about the delays, but EÜ-LEM should be working properly for updates now. Link to comment Share on other sites More sharing options...
HansK Posted November 28, 2012 Author Share Posted November 28, 2012 Thanks!! It works now :-) Link to comment Share on other sites More sharing options...
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