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#1 JonathanHuber



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Posted 08 December 2012 - 08:34 PM

I'm trying to create an Accordance account for relatives to use on a new iPad, but the verification email never appears. The website has said several times that it was sent, but there's nothing. Is the system working correctly, and how long does it normally take for that email to be sent? I need to catch the email before my father-in-law sees it. :)

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#2 Helen Brown

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Posted 08 December 2012 - 10:09 PM

It is normally sent immediately. Write to orders if you don't get it, and they can activate the account for you.
Helen Brown
OakTree Software

#3 דָנִיאֶל



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Posted 10 December 2012 - 12:20 PM

Hi ya,

Just to add a data point on this. I had exactly this experience last night and while orders did immediately sort it out for me and things were ok, I too am wondering if there is a problem in the system somewhere.


Sola lingua bona est lingua mortua
ἡ μόνη ἀγαθὴ γλῶσσα γλῶσσα νεκρὰ ἐστιν
lišanu ēdēnitu damqitu lišanu mītu

"Du stammst vom Herrn Adam und der Herrin Eva ab", sagte Aslan. "Und das ist zugleich Ehre genug, um das Häupt des ärmsten Bettlers zu erheben, und genug, um die Schultern des größten Kaisers auf Erden zu beugen. Sei zufrieden." Aslan, Die Chroniken von Narnia, Prinz Kaspian von Narnia. CS Lewis. Übersetzt von Wolfgang Holbein und Christian Rendel.

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#4 Joel Brown

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Posted 10 December 2012 - 12:51 PM

There was a glitch holding up the e-mails - it seems everything is going through properly now.
Joel Brown

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By night: Freelance Trombonist and Private Instructor

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