Still showing a credit

[Randy Cue]

I used the gift cards that I received for Christmas earlier in the day today. My account still shows that I have the full amount as a credit. I would hate to try to spend it a second time . When should I expect to see that credit gone?

 

Soli Deo Gloria,

Randy

[Helen Brown]

Randy, we are looking into the issue, it should be gone when the purchase actually goes through.

[Randy Cue]

Helen, I just assumed the purchased had already gone through. I got a receipt for the amount I spent over the gift card amount, and my purchases have already been downloaded to my computer. If you wish to spend it again, I would be happy to oblige .

 

Soli Deo Gloria,

Randy

[Jordan S]

Same is true for me. Still showing a credit.

[Randy Cue]

Credit all clear now. Thanks everyone.

 

Soli Deo Gloria,

Randy

[Helen Brown]

Our techs have corrected a bug in this, but if it happanes again, please let us know.

[Niko]

My account still shows credit that I am pretty sure I spent already.

[Helen Brown]

Yes, that was left over before the last fix, I have corrected it now.

[Niko]

Thank you.