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December 10, 2012 | 1:28 PM |
![]() Thank you thank you thank you for re-doing this system.
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December 2, 2011 | 3:46 PM |
![]() Not only were my special instructions ignored (i.e. one of them was supposed to be for a different value, but it was still only $50), but the process involved a series of emails to even get an "official certificate" generated. And then to use them, he's going to have to use the Special Instructions again even to use the certificate. I found this a frustrating and unreliable process. Will not be ordering again.
[Response from Accordance: We are so sorry for the h ... Not only were my special instructions ignored (i.e. one of them was supposed to be for a different value, but it was still only $50), but the process involved a series of emails to even get an "official certificate" generated. And then to use them, he's going to have to use the Special Instructions again even to use the certificate. I found this a frustrating and unreliable process. Will not be ordering again.
[Response from Accordance: We are so sorry for the hassles you experienced, and are working to improve the Gift Certificate procedures for the future.]
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