Refund Policies

Updated: May 2008

Refunds Offered

Our general policy is not to offer a refund on purchases of Accordance, except when it is purchased for use on the PC with the emulator, and the user is unable to make it work satisfactorily.

A working demo version is available for you to try, on Mac or PC, before you purchase Accordance.

To try the latest full version of Accordance we offer a downloadable version of Accordance for just $49, and a free Starter package of modules.

We are willing to refund this purchase of the Accordance program (application) download only, subject to the following conditions:

• The refund must be requested within 10 days of the original purchase of the unlock code.
• The Accordance program, fonts, and installers must be removed from the hard drive.
• All the following questions must be answered on your Refund Request email:

• 1. Invoice number of original purchase:
  
  
• 2. My phone number:
  
  
• 3. The computer system on which I ran Accordance:
  
  
• 4. I was/was not able to install Accordance and the Starter Collection
  
  
• 5. My main problem with Accordance is:
  
  
• 6. I also did not like:
  
  
• 7. I did like these features:

Please send your request by email to: