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Installation
First Time Installation
Q: How do I install my new copy of Accordance?
Installing an Upgrade
Q: How do I install version 11 when an earlier version is already installed on my computer?
Accordance 11 Not Found
Q: I just purchased Accordance 11 but when I try to install it, I get a message that says "Accordance 11 not found." What is the problem?
Installing new modules
Q: How do I install new modules?
Migrating Accordance
Q: How can I migrate Accordance from my old Mac or PC to my new one?
Reinstalling
Q: How do I reinstall Accordance?
Uninstalling Accordance
Q: How do I uninstall Accordance?
Accordance Won't Open
Q: What should I do if Accordance won't open?
FTP Error Blocks Downloads
Q: Why do I get messages such as "There was an error attempting to download the file via FTP. Please contact technical support," or "Active internet connection not found?"
Downloading
Q: Why can’t I download products from the My Products page?
Dock icon
Q: How do I get an icon for Accordance in the Dock or the Taskbar?