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#90814 Forums As They Should Be

Posted by Randy Cue on 24 May 2016 - 11:03 AM

I want to publicly state how much I appreciate these forums. I wonder if many of us realize how fortunate we are to have them. I visit other Bible software forums that do not have the class or civility of Accordance's. I have never seen condescending or snarky posts. I have not seen anyone trying impress others with their acumen. I'm sure this all starts with Accordance leadership (Helen, Joel, Dr. J, Rick, et.al.), but it also is a reflection on those you use the forums. It is refreshing to see a Christian endeavor reflect Christian values and character. Once again, thank you to all of you that make it a pleasure to use the forums.

  • R. Mansfield, Lester P. Bagley, Julia Falling and 12 others like this

#87653 Thankful for Accordance!

Posted by Mark Nigro on 29 February 2016 - 07:36 PM

I have used Accordance for about 12 years now (Mac, iOS and more recently Windows) and have always loved it since day one.


It faithfully served me in sermon preparation twice a week for more than 8 years while pastoring a church plant in Italy.


It served me every week in preparing to teach different classes at our Italian Bible college campus for 5 years.


It served me in my theological degree studies in seminary for 6 years, from basic research to original language studies and more.


It has served me in my personal enrichment studies and family devotions.


But for the last four weeks, I have been daily reminded in fresh ways just how invaluable Accordance continues to be in my studies. I occasionally use other software for different reasons (more like a digital reader, really), but nothing, and I mean NOTHING compares to the ease of use, speed and versatility that Accordance offers me. I've been teaching Greek this semester at Bible College and I just can't imagine not having Accordance for my job.


So take this as a "Thank you!" to the Accordance team for bringing us what is truly the premier Bible software product in the world, on any platform.

  • Joel Brown, Julia Falling, Paul Meiklejohn and 12 others like this

#64017 Thread on Logos Forum

Posted by Helen Brown on 19 September 2014 - 12:01 AM

I am closing this topic for several reasons:


it has become a catchall for comments on Accordance pricing and other policies, and for comments on features. These are better addressed in separate topics so that relevant replies to a post are not buried in other unrelated topics.


We see no benefit in these long comparisons and discussions which seem to be carried on right now on both forums, largely by the same people. It's not good for us whichever way the opinion goes. I recommend that you fight these battles on neutral ground, or or your own blogs.

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#63949 Thread on Logos Forum

Posted by Helen Brown on 18 September 2014 - 07:07 AM

We will introduce very soon a custom upgrade to all the collections and some other bundles that will only charge you for the new modules you are acquiring. That should help the upgrades. We occasionally offer pre-pub specials. We do not have plans to introduce community pricing.

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#85713 Accordance in split screen

Posted by Helen Brown on 09 January 2016 - 08:52 AM

Michael: The Accordance developers are nearing completion of the massive task of bringing all the 20+ year code up to date and making it fully Cocoa. Once that task is completed, implementation of new features and new Mac OS options will be easier and faster. The fact is that we decided to use Carbon initially for OS X so that we could bring all the Classic functionality into OS X as quickly as possible, and also maintain compatibility with Classic. Other companies, such as Nisus, basically had nothing to offer for years while they rewrote their code for OS X, while we continued to support our users.


We are not a large company, and our development team is not numbered in the hundreds. We do appreciate your suggestions. Many of your ideas are good and will certainly be considered along with our ongoing list of improvements that users have requested and developers have planned already. However, we must ask you to be patient as not everything can be accomplished in the immediate future. Some changes that seem very simple actually involve complex programming, especially to ensure that they do not adversely impact other features and functions.


However, your critical tone has invoked some negative responses, and I would ask you to moderate it in order to keep our forums a pleasant space for everyone. You are, of course, free to disagree with the opinions of others, just please watch the underlying tone and impression that you give.

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#52542 I want to say thanks!!

Posted by davidmedina on 21 November 2013 - 02:50 PM

This morning I was checking out Logos forum and got me thinking how easily we can take things our of proportion, context and loose perspective of what is important. How much we complaint and complaint about totally irrelevant things, how ungrateful, hurtful and insensitive we can be. I know that I can be as insensitive as the best. 


We take for granted what the developers of Bible software are trying to do for us. They are, after all, people, brothers and sisters in Christ are the ones that are working hard to give us, to bless us, we great tools to help us study the Bible better and deeper. 


No tools will ever be perfect nor satisfy every user. It is just software. A tool. A mean to an end.


I too loose perspective easily. The other day I posted something our frustration and it clearly came out rude. I am sorry and apologized. 


So I want to say THANKS for all the Accordance people do and are trying to do for us. I know they are very passionate about Accordance and that is a great thing. It shows when they spend time here listing to their user base here in the forum.


Also thanks to all the veteran users that choose to spend their time here to help others learning Accordance. I know that none of you have to but you do and I am very thankful for. 



  • Ken Han, Alistair, Ron Webber and 9 others like this

#99334 Accordance Support is Fantastic!

Posted by Nathan Parker on 03 January 2017 - 08:46 PM

I want to take a moment to mention how fantastic Accordance Technical Support is! I called in about the Atlas crashing issue the week before Christmas, and Billy in Technical Support spent a great deal of time with me over the phone troubleshooting this issue, emailing me to follow up on the issue, as well as escalated my information over to developers. He went out of his way to ensure my issue was taken care of, and the time he took on my issue especially so close to Christmas was above and beyond any support experience I've seen anywhere.


Contrast this with another major Bible software company I've dealt with (and even have an ongoing membership with them), their support teams rushed me off the phone before fully answering my questions and fully testing to ensure my issues were resolved. It took numerous calls and levels and I still didn't receive near the quality of support I received from Accordance when I called in with my issue.


Thank you Billy and Accordance Support for all the efforts you put in to keep customers happy and pleased. While occasionally there will be a few issues with any computer software program (although Accordance is generally stable), I am pleased to see such a fine support team standing behind the product and stepping up to the plate to ensure customers such as myself get the support we need when we need it the most. This alone makes me thrilled to be an Accordance customer!

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#96093 Accordance 12 Collections - looking expensive

Posted by Helen Brown on 28 October 2016 - 10:26 PM



You are a good customer, and I understand that you wanted to share your "scoop" with others on the forums. However, it really is not fair to us to publish and comment on information that we are not ready to release just yet. We hoped to have released the new Collections by now (which is why the podcast was uploaded) but there have been delays, and you all need to be patient for a few more days.


Over the summer we did encourage everyone to upgrade to the higher Collections as these would be going away. The same applies to anyone wanting to buy now, if you like a current Collection, get it now. We have reorganized to make it easier to upgrade along your favorite "track," and to offer higher value packages for those who want them.


As for the value comparisons, you are comparing apples with oranges, as they say. Our current collections do have a "print value" for comparison. This is very hard to calculate since out of print books may be sold for nearly nothing, or for many times their original price. And what price can you put on a fully tagged, completely searchable, and interactive database? The cost of the text alone in print, if there is one?


This time we have not attempted to put a print value on the Collections. The "value" is strictly the sum of the individual items if bought separately at our "regular" prices, not the list prices (which are often much more in the case of current commentaries). So you cannot compare the new values with the older "print values."


As before the upgrade of the program alone is with the Starter Collection $59.90, with reduced upgrade prices for current users and recent purchasers.


Please will everyone just wait until you can see exactly what we are talking about, before passing judgement. We don't want to censor, but we do want to protect our proprietary information until we are ready to release it. You will have plenty of opportunity to discuss later. If you appreciate Accordance, please help us to market it, and don't undermine our efforts.

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#90079 Knowing who wrote the comment without jumping thru hoops

Posted by Mark Allison on 09 May 2016 - 10:07 AM

Coming in 11.2 :-)



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#81414 Thanks for customer support

Posted by Michel Gilbert on 30 September 2015 - 10:35 AM



I didn't want this to get lost in an obscure post:


I thanked Joel and Acc for their customer service, especially for their integrity, keeping their promises, their tenacity, thoroughness, humility, patience, and overall graciousness (had to make the list a perfect seven things).


Again, thank you very much.


Best regards,



  • R. Mansfield, Michael J. Bolesta, EricC and 8 others like this

#67271 Accordance 11...how far along?

Posted by Timothy Jenney on 31 October 2014 - 08:06 AM

I agree that broken promises, flawed software, poor customer service, price-gouging, etc., etc. are all important issues. However, let's be fair. Post such complaints on the forums for the company in question, so they have an opportunity to address them. Good companies value customers' feedback. It helps them improve their products and services. I know we at Accordance appreciate it. I'm going to assume other companies feel similarly. Let's do our best to restrict comments on this forum to those relevant to Accordance.

  • JohnK, danieleburrow, Christopher and 8 others like this

#101622 #153) Illuminating "Day"

Posted by Timothy Jenney on 17 March 2017 - 03:31 PM

The latest podcast is up!


#153) Illuminating "Day" (Heb. yom)


What does the word “day” mean in Genesis 1:5? This podcast is a study of this question, one of the critical issues for interpreting the Creation account in Genesis 1. Using “day” as a case study, Dr. J shows both the correct and the incorrect ways to study a word in the Bible. In the process, he demonstrates five features in Accordance that make quick word studies easy—and sheds some “light” on this contentious issue.





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#76348 Questions From A Beginner - Accordance 11 vs Logos 6 Original Language Study

Posted by Robert Holmstedt on 12 April 2015 - 07:30 AM

I think the last few comments reflect the best use of the forum. It certainly is not the place for Hebrew syntactic arguments, much less debates about linguistic theory. However, since there appears to have been some criticism of the syntax modules, I will offer a few brief comments for general users:


1. No database can be made that does not reflect some sort of theory. I work within generative grammar (minimalist programme of the principals and parameters theory), though I have already read and used (very early on in my career) the functional grammars of Simon Dik and M.A.K. Holliday. From the beginning of the release of the syntax project, the underlying principles have been made public so that users could better understand and use the database. 


2. The notion that Chomskyan linguistics is somehow old-fashioned (e.g., "from the 1950s") and thus obsolete is strange rhetoric when there are hundreds of linguistics departments in North America and Europe (not to mention China and elsewhere) that teach it and thousands of linguists who work directly in some aspect of Chomsky's minimalist programme. One needs only start browsing the linguistics journals to see that the statements made in this forum do not reflect the larger linguistics world. 


3. I take transparency very seriously. How my linguistic approach works out in Hebrew grammar is illustrated by my research. Accordance users can thus further investigate the basis upon which the syntax database is constructed and its implications in my papers, my Hebrew commentaries (Ruth, Esther [forthcoming], and Ecclesiastes [final draft being revised], and in my monograph on the relative clause [forthcoming]). I also post much of my research on a blog I share with John Cook. 


4. Finally, a comment on the nature of some of the posts in this thread. I respect (and like) Dean Forbes and Frank Anderson, who made the Anderson-Forbes database, and those who work on the WIVU project, as well as Jan Kroeze who wrote the Brill Encyclopedia article (for which I read a draft he sent me since we exchanged emails as he wrote it). All my interactions with these people suggest that, minimally, they respect me as a scholar and my work, even if they disagree with it. I have chosen what I consider to be the most compelling linguistic theory for my work and so also the syntax database. Even so, I do not see any justification for deriding the other databases or their teams. Such activity is both unscholarly (there is no way to support such statements) and uncharitable. Therefore, I suggest that those who disagree with our database simply choose not to buy it.


Indeed, if the mere thought of of a Hebrew database based on generative theory provokes allergic spasms and fits, I recommend staying far far away from it (and me, please).  Finally, for those whose strong syntactic opinions make available databases unsuitable for their own use, the answer is quite simple -- make your own. I promise I won't come along and force you to use mine.

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#65639 Accordance 11 Sneak Peek #5: Info Pane

Posted by R. Mansfield on 14 October 2014 - 12:53 PM

Accordance users have often stated, "I wish there was some quick way to know which commentaries and other reference works in my Accordance Library cover the passage I'm studying." New to Accordance 11, the Info Pane solves this problem. And since this is an Accordance feature, you know it's going to quickly access your Accordance resources and display the results in the blink of an eye. 


Attached File  1 Info Pane full window.png   682.62KB   14 downloads

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#42674 Investing in UBS Handbook - good idea?

Posted by Chuck Schneider on 16 February 2013 - 04:11 PM

So, I'm sitting at a table, eating my meal. I'm really enjoying it because I really love this restaurant.
Then, somebody sits down at the table across from me and asks everybody in the room for a menu and for some recommendations for lunch. One by one, a series of waiters and customers offer ideas for an excellent meal, but each recommendation is waived off as either too fatty, too expensive, too sweet, too savoury, etc., and nothing appears to be appetising. I'm afraid to mention my own favourites because he might publicly embarrass me about my addiction to foods that are either not nutritional or that are even potentially bad for my health!
Anyway, I come back the next day and the potential customer is there again, in the same chair with the same struggle. The waiters are still patiently trying to help and a couple new customers also chime in with ideas but all is to no avail.
Now this potential future customer normally frequents another restaurant, but he's lost interest in it for some reason. Equally mysterious is his reticence about his own particular preferences. Is he a vegan or does he love bacon sandwiches with cheese and mayonaise? Does he like green tea or is it a pint of strong beer that he cherishes.
Who knows? But I have to say that I really appreciate the patience and helpfulness of all those waiters and all those customers as they make such a commendable effort to please such an intractable "client". :)
Maybe someday this guy actually join me for a meal in this restaurant. If he does, I'll be ordering quietly and holding the menu over my plate as I surreptitiously eat my favorite meals. ;)

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#91200 RELEASED! Accordance 11.2 (Windows/Mac)

Posted by Helen Brown on 01 June 2016 - 04:32 AM

You are absolutely correct. Mike and Joel have slaved over this for several years, and it's a huge relief to get it out. Now we can move on to more amazing new features, and implement Voiceover which still needs some work.


Thank you for appreciating the work of our team.

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#89832 Had the logos guys give me a demo

Posted by mythrenegade on 02 May 2016 - 07:49 AM

I found this interesting. I was at a conference and logos was a sponsor, and I figured it's always good to "look over the fence" a little bit at what the competition has, because my opinions of logos are all formed from when I was in seminary (11 years ago!) and my fellow students always were looking over my shoulder at accordance because they couldn't get the information out of logos. Not that it didn't have it, but they couldn't figure out how to get it.


The salesman was VERY dismissive of Accordance except for "original language research" which is fine, I expect that, but I told him I wanted to see the interface and see what had changed in the 11 years since I last played with it.


In short. it is WAY better than it used to be. No question. 




When I asked him to add a translation to a screen he was working in, it took him a long time, and then he made a comment "oh, i need to put a comma in this box here" and I thought "what member of my staff team is going to remember that?"


The product seemed SLOW. Lots of spinning wheels. When I asked about it, he said he hadn't restarted his computer in a long time. That may be so, but the performance was, to me, unacceptable. 


It seemed to bring up results in resources you don't own, encouraging you to buy them. I'm not sure if that's exactly what was happening, but I _REALLY_ didn't like this. 


Finally, the pricing was very, very expensive. I'll be honest, I have been one of the people who has been pretty critical of Accordance's pricing in the past, feeling that the "dump everything in" pricing of logos worked out cheaper, but when I looked at the resources included that I would like and the price points in play, it was significantly more than I have ever spent on accordance. For me I was looking at a $3000 package for what I consider essential. I could create the same thing in accordance for less than $1000.


And the starter edition of accordance is an amazing value. Logos starter is $300 and it goes up rapidly from there.


I know I sound like a shill at this point, but I'm really not. YES, I've used accordance since I first discovered it at MacWorld like 25 years ago, and yes I have purchased site licenses of accordance and trained my own staff on it, but I really was open to looking at another option if it was better. Based on my fifteen or so minutes with Logos, i can't imagine making the change. 


Accordance rocks.



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#82648 Alternative Hebrew Aspect selections

Posted by Michel Gilbert on 03 November 2015 - 01:31 PM



In case anyone missed it on the complete list of what's new in 11.1 at http://www.accordanc...m/New-Since-11/ , you can now use the terms Qatal/Yiqtol in searches. Set them at Preferences > Greek & Hebrew.


Attached File  Modern qtl terms.PNG   8.19KB   0 downloads


These terms even show up in Instant Details.


This is an unexpected and very welcome new feature. Thank you Accordance.





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#82375 Thankful

Posted by Bob Deacon on 28 October 2015 - 07:50 AM

I thought it would be wise to give a big "shout out" to the Accordance (Oak Tree) team for their incredible products. 


Accordance and Iaccordance are my "go to" products! Although I sometimes teeter between Accordance and another product at the end of the day Accordance simply cannot be beat for its speed and stability not to mention its flexibility!


I also want to give a very specific shout out to Joel, Billy and Keith (former tech support guy). Your concern, listening ears and dedication are examples to any industry of how special and important customer support is.


I am honored to be a "user" and I simply want to thank everyone on the team for a job "well done"!


Bob Deacon

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#75328 iOS App v2.0?

Posted by Helen Brown on 14 March 2015 - 08:54 AM

It's awaiting Apple review, finally!!!

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