Technical Support

3,853 topics in this forum

1. Adding workspace not working

   By Ashadelo, June 17, 2018
   • 15 replies
   • 1.2k views
   • 
   • Ashadelo
   • July 6, 2018

2. User Notes and Instant Display

   By vfhirschi, June 26, 2018   

   • User notes
   • instant display
   • 8 replies
   • 1.4k views
   • 
   • vfhirschi
   • July 5, 2018

3. Lost Bunches of Highlights on Sync with iOS

   By Ladd Wheeler, July 4, 2018   

   • Highlights
   • Sync
   • 6 replies
   • 1.4k views
   • 
   • Mike Garrity
   • July 5, 2018

4. Scripture links in RTF import of user notes

   By jlm, July 3, 2018
   • 2 replies
   • 613 views
   • 
   • jlm
   • July 5, 2018

5. Problem in LXX-GNT

   By Clint Cozier, July 3, 2018
   • 10 replies
   • 770 views
   • 
   • Joel Brown
   • July 4, 2018

6. Can't Create a New Paper

   By Alex H., July 4, 2018
   • 0 replies
   • 430 views
   • 
   • Alex H.
   • July 4, 2018

7. verse notes mixed up after 12.2.8 update

   By Marco79, July 1, 2018   

   • 12.2.8 update
   • verse notes
   • (and 1 more)

     Tagged with:

     • 12.2.8 update
     • verse notes
     • mac
   • 5 replies
   • 1k views
   • 
   • Marco79
   • July 3, 2018

8. Error During Upgrade Install

   By haydnguy, June 30, 2018
   • 12 replies
   • 870 views
   • 
   • haydnguy
   • July 1, 2018

9. Live click not working properly?

   By wcombs, June 30, 2018
   • 2 replies
   • 529 views
   • 
   • wcombs
   • July 1, 2018

10. All Default Timeline Events Red?

    By Brett K., June 24, 2018
    • 22 replies
    • 1.2k views
    • 
    • Brett K.
    • June 28, 2018

11. Reading Untagged Document with Assistive Technology

    By Michel Gilbert, June 26, 2018
    • 1 reply
    • 1.3k views
    • 
    • Silas Marrs
    • June 26, 2018

12. Bug in the Research tool

    By miketisdell, June 26, 2018
    • 10 replies
    • 549 views
    • 
    • miketisdell
    • June 26, 2018

13. The Apparatus section in the Library

    By miketisdell, June 26, 2018
    • 3 replies
    • 399 views
    • 
    • Helen Brown
    • June 26, 2018

14. User Tools

    By PeterPhil, June 7, 2018
    • 2 replies
    • 568 views
    • 
    • Steve King
    • June 26, 2018

15. Starting over with saved highlights

    By Jan Klein, June 11, 2018   

    • Highlights
    • 2 replies
    • 997 views
    • 
    • Jan Klein
    • June 25, 2018

16. Collection not listed in easy install

    By brikimg, June 13, 2018   

    • easy install
    • 7 replies
    • 1.1k views
    • 
    • Helen Brown
    • June 25, 2018

17. Missing Helena and Yehudit fonts

    By Ken Stockdell, June 23, 2018
    • 5 replies
    • 1.6k views
    • 
    • Helen Brown
    • June 25, 2018

18. Info Pane - Clicking a Resource Opens a New Window/Pane

    By sfarson, June 21, 2018
    • 3 replies
    • 457 views
    • 
    • Fabian
    • June 24, 2018

19. "Write Permission" for Editing/Updating Notes Files

    By Cleland, June 23, 2018   

    • notes
    • write permission
    • (and 1 more)

      Tagged with:

      • notes
      • write permission
      • user notes
    • 4 replies
    • 1.3k views
    • 
    • Cleland
    • June 24, 2018

20. Just upgraded to 12

    By Ashadelo, June 21, 2018
    • 3 replies
    • 504 views
    • 
    • Ashadelo
    • June 21, 2018

21. Range for Word Usage in Live Click Research Zone

    By Michel Gilbert, June 18, 2018
    • 5 replies
    • 642 views
    • 
    • Michel Gilbert
    • June 18, 2018

22. Security Error When Going to Online Help (Win. 10)

    By haydnguy, June 18, 2018
    • 0 replies
    • 390 views
    • 
    • haydnguy
    • June 18, 2018

23. Crash when scrolling

    By Michel Gilbert, June 17, 2018
    • 0 replies
    • 376 views
    • 
    • Michel Gilbert
    • June 17, 2018

24. Problem with HELP

    By miketisdell, June 16, 2018
    • 2 replies
    • 388 views
    • 
    • Helen Brown
    • June 16, 2018

25. Applying Highlights to Different Resources

    By Clint Cozier, June 16, 2018
    • 1 reply
    • 439 views
    • 
    • Helen Brown
    • June 16, 2018