Jump to content


Photo

Crash upon loading maps


  • Please log in to reply
4 replies to this topic

#1 Dick Roberts

Dick Roberts

    Silver

  • Active Members
  • PipPipPip
  • 146 posts
  • Gender:Male
  • Location:Oregon
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS

Posted 30 September 2013 - 09:42 PM

Whenever I attempt to load maps from library the program crashes. Using XP Pro and 10.3.0


Acc 12.0
OSX Sierra
MBP
IOS
MINI

#2 Joel Brown

Joel Brown

    Administrator

  • Admin
  • 5,771 posts
  • Gender:Male
  • Location:Houston, TX
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows

Posted 30 September 2013 - 09:47 PM

Were you one of the prior testers?  We had a map preference corruption.  First, quit Accordance, then try navigating to C:\Documents and Settings\[user name]\Local Settings\Application Data\Accordance\Accordance Preferences, and from there deleting any Maps or User Layers items you find there, then relaunch Accordance.


Joel Brown

By day: Lead Software Engineer at Accordance
By night: Freelance Trombonist


#3 R. Mansfield

R. Mansfield

    Mithril

  • Accordance
  • 4,500 posts
  • Twitter:@thislamp
  • Gender:Male
  • Location:Louisiana
  • Interests:Biblical studies/backgrounds & Patristics; Eastern Orthodox theology/practice; time w/my wife, Kathy & hound, Lucy Mae; cooking w/cast iron & Tabasco; excursions in my Jeep Wrangler
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 01 October 2013 - 05:59 PM

I'm having this problem, too.

 

I just tried to go into Documents and Settings and Windows is denying me (stupid Windows!). Earlier in the beta period, I had to delete preferences in here, but I can't remember what I had to do to gain access. Can you remind me, Joel?


Richard Mansfield

Technology Evangelist

Accordance Bible Software

 


#4 Joel Brown

Joel Brown

    Administrator

  • Admin
  • 5,771 posts
  • Gender:Male
  • Location:Houston, TX
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows

Posted 01 October 2013 - 06:00 PM

Just navigate to your normal home folder, then I believe in a 'View' menu you should be able to toggle Hidden files, which lets you get into AppData and the rest of the branch.

 

Note, his path is for XP.  Since you are on Win8, its C:\Users\[your user]\AppData\Local\Accordance\Accordance Preferences.


Joel Brown

By day: Lead Software Engineer at Accordance
By night: Freelance Trombonist


#5 Dick Roberts

Dick Roberts

    Silver

  • Active Members
  • PipPipPip
  • 146 posts
  • Gender:Male
  • Location:Oregon
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS

Posted 01 October 2013 - 07:07 PM

That worked for me - you need to set your settings to show hidden files (tool menu - folder options - view - show hidden files) in XP


Acc 12.0
OSX Sierra
MBP
IOS
MINI




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users