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Using Word Charts Crashes Accordance


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#1 xcfamily

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Posted 02 October 2013 - 07:30 AM

I have a Macbook running OS 10.6.8. I just installed Accordance 10.3. Whenever I try to print, preview, or save as PDF a word chart Accordance crashes. Here the process I use...

 

- Pull up a passage I was using Romans. 

- Open GNT-T in the first pane. I have three panes open: GNT-T, NASB95, Reference pane.

- Highlight Greek text.

- Select word chart from menu. this brings up a pane on the right hand side. 

- Detach word chart pane.

- Hit "apple + P" keys to print

- Get print screen.

- Select print, preview, or save as PDF and Accordance crashed. 

 

Thanks for your help.

Mark



#2 Randy W. Sims

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Posted 02 October 2013 - 08:23 AM

I tried this on Windows, and although it only crashed once (and I'm not sure it was directly related-I think I was clicking or scrolling around in the doc waiting on it to print; this happens elsewhere from time to time and is so far unrepeatable), it never prints. It spools forever.

 

It doesn't seem to matter what text: ESVS, NA27-T, etc, or how much text is sent to Word Chart. Independent of method used to invoke Print (menu, shortcut), and independent of printer selected. Doesn't matter if pane is "detached".


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#3 דָנִיאֶל

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Posted 02 October 2013 - 08:59 AM

True enough - PDF print on Mac crashes the app, on Windows appears to be ignored - nothing happens.

I can print a user note if I disable print all panes in the print settings but that still doesn't help Word Chart printing.

 

Thx

D


Sola lingua bona est lingua mortua

ἡ μόνη ἀγαθὴ γλῶσσα γλῶσσα νεκρὰ ἐστιν

lišanu ēdēnitu damqitu lišanu mītu

 

Accordance Configurations :
 
Mac : 2009 27" iMac                 Windows : HP 4540s laptop
      Intel Core Duo                          Intel i5 Ivy Bridge
      12GB RAM                                8GB RAM
      Accordance 11.2.4 and 12                Accordance 11.1.6 and 12
      OSX 10.11 (Yosemite)                    Win 10 Professional x64


#4 Joel Brown

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Posted 02 October 2013 - 09:36 AM

This should be fixed for the next release. I'm not sure about Windows printing blank, but at least the Mac crash is fixed.
Joel Brown

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