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Trouble with v10.3.2


Ed Ray

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After updating to v10.3.2 I lost the ability to access several modules, including GNT-28. When accessed, it brought up an explorer window as if it could not find it. Past experience has led me to believe that this is a permissions issue; even when I try to open the file directly by clicking on the "GNT-28" icon it will not open. This appears to have happpend to all the recent (November 2013) updates.

 

After spending several minutes trying to change the permissions on the updated files, I decided to uninstall the whole program and reinstall from scratch. I used the v10.3.2 version. After installing, I was able to install all of my modules except for the "Version 9 upgrades to Essentials collection" After downloading the 2 GB file it attempted to install it. After several HOURS of waiting for the install to complete I tried to stop it. No response. Rebooted machine. Tried to open accordance; it would crash repeatedly to the point where I uninstalled the product and tried again.

 

Repeated this several times. Still no love with the "Version 9 upgrade to Essentials Collection." How long does it take to install 2 GB? I have a solid state hard drive this should be quick. The other modules installed quickly.

 

Backed down to version v10.3.1 No problems installing "Version 9 upgrade to Essentials Collection."

 

There may be a bug in v10.3.2

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So sorry for the hassles. There is a reported bug on Windows installing the Atlas in 10.3.2. Perhaps you ran into that, but as you do not give us details of your system, I am only guessing. !0.3.3 will be out in the next few days.

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