Ed Ray Posted November 30, 2013 Share Posted November 30, 2013 After updating to v10.3.2 I lost the ability to access several modules, including GNT-28. When accessed, it brought up an explorer window as if it could not find it. Past experience has led me to believe that this is a permissions issue; even when I try to open the file directly by clicking on the "GNT-28" icon it will not open. This appears to have happpend to all the recent (November 2013) updates. After spending several minutes trying to change the permissions on the updated files, I decided to uninstall the whole program and reinstall from scratch. I used the v10.3.2 version. After installing, I was able to install all of my modules except for the "Version 9 upgrades to Essentials collection" After downloading the 2 GB file it attempted to install it. After several HOURS of waiting for the install to complete I tried to stop it. No response. Rebooted machine. Tried to open accordance; it would crash repeatedly to the point where I uninstalled the product and tried again. Repeated this several times. Still no love with the "Version 9 upgrade to Essentials Collection." How long does it take to install 2 GB? I have a solid state hard drive this should be quick. The other modules installed quickly. Backed down to version v10.3.1 No problems installing "Version 9 upgrade to Essentials Collection." There may be a bug in v10.3.2 Link to comment Share on other sites More sharing options...
Helen Brown Posted December 1, 2013 Share Posted December 1, 2013 So sorry for the hassles. There is a reported bug on Windows installing the Atlas in 10.3.2. Perhaps you ran into that, but as you do not give us details of your system, I am only guessing. !0.3.3 will be out in the next few days. Link to comment Share on other sites More sharing options...
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