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Sync Loss


Julia Falling

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I did a manual sync with DropBox this morning and lost everything I had entered into my Prayer Journal since Sunday. I don't manual-sync everyday, as I should, but to have the latest version replaced with an older one can't be the default result?

 

I was able to redo what I'd done, but makes me very wary of syncing in general.

 

Is this a known issue?

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Julie,

 

While I am very vigilant to sync regularly, I also make a copy of my Accordance folder and place it on my desktop. I do this about every other day mainly because I have had many issues with syncing in the past. Most of those have been with the auto sync which has been corrected in 10.4.2 beta but truthfully I am still wary. I did however experience two cases of a manual sync problem with the recent (10.4.2) beta. I have had greater success with 10.4.1 doing the manual sync. Sync problems are known by the team and are in the active resolution process.

 

Bob

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Thanks for the reply, Bob.

 

I'm happy to hear that the issue is being addressed. I just don't want to lose all the time that has done into Notes, Tools, and Highlights. And sometimes I can't remember what I've done and when I did it, making it impossible to recover the loss of data.

 

Copying before syncing, and running TimeMachine before syncing, should offer the best protection.

Edited by Julie Falling
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